Senior Program Manager Product Operations – Go-to-Market Launch

Job Description

Senior Program Manager | Mimecast

The Tone:
This is a full-time role at Mimecast, located in Lexington, MA. Mimecast is seeking a Senior Program Manager to spearhead the journey of new features and products from their initial readiness stages through successful market launch. This position is crucial for owning end-to-end go-to-market programs, ensuring that technical delivery translates into a confident and successful market entry for every product in the portfolio.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person – Lexington, MA
• Pay: $124000–$186000 yearly
• Team: Product Operations
• Mission: Own the end-to-end execution of go-to-market programs for new features and products, ensuring successful market launches.

What You’ll Actually Do
• Program Ownership: Own end-to-end program management for feature and product launches, including building the plan, sequencing workstreams, and maintaining a clear, current view of status.
• Delivery Tracking: Plan and track the Engineering deliverables each launch depends on, ensuring go-to-market commitments are grounded in real, current progress.
• Cross-Functional Orchestration: Serve as the connective tissue across Product, Engineering, Marketing, Sales Enablement, RevOps, Support, IT, and Legal, making sure nothing falls through the cracks.
• Technical Engagement: Engage credibly with engineering teams on scope, sequencing, and trade-offs, flagging technical risk before it threatens a date.
• Process Improvement: Build and continuously refine a repeatable go-to-market launch playbook, using AI tools to cut manual overhead in status synthesis and risk surfacing.

The Must-Haves
• Background: A senior-level professional holding a Bachelor’s degree in Business, Marketing, or a closely related field, demonstrating a core specialization in Program Management, Technical Program Management, or Product Launch Management.
• Experience: Possess demonstrable experience in Program Management, Technical Program Management, or Product Launch Management, with a proven track record of owning end-to-end go-to-market execution rather than merely facilitating processes.
• Skills:
• Technical Fluency: Possess sufficient technical understanding to engage credibly and effectively in trade-off, estimation, and risk conversations with engineering teams.
• Cross-Functional Influence: Demonstrate strong ability to drive alignment and accountability across a wide array of functions including Product, Engineering, Marketing, Sales, RevOps, Support, and IT, all without relying on organizational authority.
• Communication Skills: Exhibit exceptional communication abilities, capable of translating complex, cross-functional dynamics into clear, actionable insight that resonates with both technical teams and senior leadership alike.
• Ownership and Action: Display high ownership and a strong bias to action, characterized by bringing problems with proposed solutions, following through without being asked, and measuring personal success by what actually ships.
• AI Curiosity: Hold a genuine curiosity about how AI tools can make go-to-market execution faster and sharper, coupled with a proactive drive to try them rather than waiting for others.
• Bonus: MBA preferred; PMP certification preferred.