Senior Assistant, Business Operations

Job Description

About the Job: Senior Assistant, Business Operations

The Business Development & Marketing team at our Firm plays a vital role in enhancing its reputation, expanding its client base, and driving revenue growth. This team is responsible for developing and implementing strategic marketing plans across digital and traditional channels to promote legal services and reach target audiences. They conduct market research to identify industry trends and client needs, ensuring the Firm remains competitive. The team also manages client relationships, orchestrates business development initiatives, seeks partnerships, and manages networking opportunities. Through compelling content, event planning, and public relations, they maintain a strong market presence and attract and retain clients.

The Senior Assistant, Business Operations provides essential support to this team, assisting with various tasks and assignments related to queries, implementation, initiatives, analysis, and other Business Operations matters. While receiving guidance from senior roles, the Senior Assistant performs crucial administrative tasks, such as systems maintenance and documentation, to aid the team in analyzing information and supporting decision-making.

Roles and Responsibilities

• Provides comprehensive support to the team, performing more complex or non-routine administrative tasks in addition to typical day-to-day operations to ensure the smooth delivery of Business Operations processes, projects, and record-keeping.
• Evaluates and selects appropriate alternatives from defined options to handle routine enquiries and tasks, exercising judgment within established guidelines and escalating to senior colleagues when necessary.
• Prepares and distributes Business Operations-related communications, such as memos, notices, reports, and newsletters, to support day-to-day activities.
• Assists in the analysis of Business Operations data and information, identifying trends and insights to support decision-making and process improvement initiatives.
• Collaborates with team members to complete assigned tasks and projects, demonstrating flexibility and willingness to contribute to the achievement of team goals.
• Maintains a good understanding of Business Operations principles, practices, and procedures, staying informed of changes and updates in the field.
• No supervisory responsibilities, but may help train new members of the team and serve as an informal resource (for support functions).
• Incumbents are likely to be recent graduates developing their practical knowledge, so receive close guidance and oversight from more senior colleagues (for professional functions).
• Possesses good theoretical knowledge or practical understanding of work routines and procedures in own job.
• Ability to work fairly independently within established guidelines and procedures with guidance from more senior roles, demonstrating initiative and a proactive approach to problem-solving.
• Developing analytical skills, with the ability to evaluate and select appropriate alternatives from defined options in routine work.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders.
• Education: Bachelor’s degree or equivalent experience in a relevant discipline.

Reporting Structure

This role reports to the Specialist, Marketing & BD Operations.

Equal Opportunities

White & Case is an Equal Employment Opportunity (EEO) employer and is committed to creating a fair workplace. It is our Firm’s policy to recruit, employ, train, compensate and promote without regard to race, color, religion, creed, national origin, age, gender, sexual orientation, marital status, military or veteran status, disability, genetic information, or any other category protected by applicable law.

Applicants who are interested in applying for a position and require an accommodation during the process should contact talent.acquisition@whitecase.com.

Benefits at White & Case

White & Case LLP offers a comprehensive suite of benefit programs to all eligible employees, including medical, dental, and vision insurance, life and disability coverage, 401(k) retirement savings, vacation time, and leave programs (including parental leave). Exempt roles are also performance bonus eligible.

The Firm may modify and amend any job description at any time in its sole discretion. Nothing herein creates a contract of employment or otherwise modifies the at-will nature of employment.

The above is only a general description of the essential duties associated with this position and does not represent an exhaustive or comprehensive list of all duties.

New York Pay Range: -. Salary range in other markets will vary.

Note to Recruitment Agencies

Our internal Recruitment team manages all aspects of lateral hiring. All agencies must have signed terms of business—specific to the relevant office—before submitting any candidates. CVs or applications sent directly to White & Case partners or employees will also not be considered formal introductions. If you have questions, please contact the relevant Recruitment team. We work with our preferred suppliers when engaging agencies.