Receptionist

Job Description

Receptionist | Ascension

The Tone:
This is a part-time Receptionist role at Ascension, located at the Carroll Manor facility in Washington, DC. Ascension operates as a leading nonprofit Catholic health system, dedicated to a culture and associate experience rooted in service, growth, care, and connection. As a Receptionist, you will be an integral part of the Office Operations department, contributing to an environment where every interaction supports the system’s mission of reimagining healthcare. Your role ensures a welcoming and efficient experience for all guests and callers within a supportive and inclusive workplace, recognized for its commitment to associates and community.

The TL;DR
• Role: Part Time
• Type: Part-time
• Location: In-person, Washington, DC
• Pay: $19.11–$25.85 hourly
• Team: Office Operations at Carroll Manor
• Mission: This person ensures efficient front-desk operations and positive interactions for guests and callers.

What You’ll Actually Do
• First Impressions: Serve as the primary point of contact, managing the front desk to ensure a welcoming and professional environment for all visitors.
• Communication Management: Handle all incoming telephone communications, expertly screening calls, routing them to the appropriate parties, and providing necessary information.
• Message Relay: Accurately record and promptly deliver messages, ensuring critical information reaches its intended recipient without delay.
• Guest Support: Greet all guests with courtesy, offering assistance and providing pertinent information to enhance their experience at the facility.
• Clerical Support: Provide essential administrative and clerical support to maintain efficient office operations, contributing to the overall workflow of the department.

The Must-Haves
• Background: This role is suitable for individuals seeking an entry to early-career position within a healthcare administrative setting.
• Experience: Demonstrated ability to perform reception functions and general clerical duties is essential for success in this role.
• Skills: Strong communication skills for managing telephone calls, accurate message-taking abilities, and a customer-service orientation for greeting and assisting guests.
• Bonus: A high school diploma or GED is preferred, indicating a foundational level of education for this support role.