Property Manager Operations

Job Description

Property Manager Operations | UniLodge Living Group

The Tone:
This is a full-time role at UniLodge Living Group, located at UniLodge @ UOM, implying Melbourne, Australia. UniLodge Living Group provides student accommodation, offering a vibrant community living experience. This role is crucial for delivering exceptional service, overseeing property operations, driving financial success, and fostering a positive environment for residents and staff within a modern asset.

The TL;DR
• Role: Property Manager Operations
• Type: Full-time
• Location: In-person, Melbourne, Australia

• Mission: Oversee all aspects of property operations, including resident experience, financial management, occupancy, sales, and administration.

What You’ll Actually Do
• Property Oversight: Maintain the property to the highest level of cleanliness and presentation, ensuring an exceptional resident experience.
• Financial Performance: Optimize the financial return and overall financial performance of the property as outlined in the Financial Model/Budget, including aiding in budget preparation.
• Stakeholder Management: Nurture key internal and external stakeholder relationships and manage the property according to operating agreements and Key Performance Indicators (KPIs).
• Issue Resolution: Effectively and efficiently resolve issues, applying incident management principles for grievances and conflict resolution.
• Team Leadership: Provide overall leadership, guidance, and direction to develop a high-performing team of staff.

The Must-Haves
• Background: Manager-level professional with proven leadership experience in property management, accommodation, hospitality, student living, or a related service-driven industry.
• Experience: Strong financial and commercial acumen, with practical experience managing budgets, occupancy, and overall business performance.
• Skills: Exceptional relationship-building skills, the ability to engage and influence a diverse range of stakeholders, and demonstrated capacity for incident and conflict resolution.
• Bonus: Valid Police Check + WWCC, Current First Aid and CPR Certificate (or willingness to obtain), and unrestricted working rights in Australia.