Operations Support Assistant – Office Support

Job Description

Operations Intern | Integrity

The Tone:
This is an Operations Intern role at Integrity, located in-person at a company office. Integrity stands as one of the nation’s foremost independent distributors of life, health, and wealth insurance products, distinguishing itself with a robust insurtech focus and an innovative approach to serving both agents and clients. This internship offers a foundational opportunity within the operations department to support essential administrative functions, directly contributing to Integrity’s core purpose of helping individuals protect their life, health, and wealth for a secure future. At Integrity, you’ll join a hyper-growth company renowned for its supportive, family-like culture, where putting people first translates into celebrating hard work, providing daily support, and offering clear paths for career acceleration.

The TL;DR
• Role: Operations Intern
• Type: Part-time role
• Location: In-person, unspecified company office

• Team: Operations department supporting New Business Organization and Agent Support
• Mission: Ensures the smooth and accurate flow of administrative processes, including data entry and communication, critical for supporting the New Business Organization and Agent Support teams within the operations department.
• Tech Stack: Microsoft products

What You’ll Actually Do
• Data Management: Execute accurate data entry processes, which are a fundamental part of Integrity’s application workflow, ensuring precise record-keeping.
• Office Support: Provide comprehensive office support services for the New Business Organization and Agent Support departments, adapting to their evolving administrative needs.
• Communication Handling: Efficiently receive and accurately relay all incoming phone messages and faxes directly to relevant personnel within the operations department.
• Distribution Assistance: Facilitate the timely and organized distribution of all incoming correspondence and packages among team members, ensuring information reaches the right hands.
• System Maintenance: Actively contribute to maintaining the departmental general scanning and filing system, upholding organized and accessible digital and physical records.

The Must-Haves
• Background: Candidates should possess an entry-level background, ideally with an eagerness to learn and grow within an administrative support function. A foundational understanding of general office environments and the importance of organized record-keeping is beneficial for this internship role.
• Experience: No specific prior professional experience is explicitly required, making this an excellent opportunity for individuals seeking to gain practical experience. However, any prior involvement in tasks such as data entry, handling correspondence, or basic office support would be advantageous for hitting the ground running.
• Skills: This role demands strong communication skills, essential for effectively receiving and relaying messages and collaborating within the team. Proficiency in Microsoft products is necessary for handling data entry and other computer-based tasks efficiently. Furthermore, a strong team player attitude is critical to integrate smoothly into the operations department and provide support as needed across various functions.