Membership Director – Membership Sales

Job Description

Membership Sales Director | Invited Clubs

The Tone:
This is a full-time role at Invited, located in Houston, TX. Invited Clubs operates premier private clubs, such as Hearthstone Country Club, which is known for its exceptional golf courses and a wide range of amenities including tennis, fitness, swimming, dining, and social events. This role is crucial for driving membership growth, enhancing the overall member experience, and cultivating a vibrant and welcoming community, directly contributing to the club’s annual membership revenue goals.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Houston, TX

• Team: Works within the membership department, reporting to the General Manager and partnering with the RVP – Membership and Marketing team.
• Mission: Drive membership growth by recruiting new members, upgrading existing memberships, and enhancing the overall member experience to achieve and exceed revenue goals.
• Tech Stack: CRM system, Microsoft Office Suite (Word, Excel)

What You’ll Actually Do
• Drive Membership Growth: Increase membership through targeted recruitment efforts and referrals, aiming to achieve or exceed annual sales targets.
• Facilitate Membership Upgrades: Engage current members and promote higher-tier membership options that align with their interests and needs.
• Manage Prospect Inventory: Maintain a robust prospect inventory, ensuring accurate tracking and management of prospects in the CRM system.
• Develop Sales Strategies: Partner with the RVP – Membership and Marketing team to develop and implement quarterly and annual plans for qualified lead generation and effective pricing.
• Foster Member Engagement: Execute a structured follow-up process for new members and participate in planning club events that enhance member engagement and promote growth.

The Must-Haves
• Background: Director-level role requiring a high school diploma or equivalent, with a focus on sales and membership growth.
• Experience: Minimum of 2 years of sales experience with a proven track record of meeting and exceeding goals.
• Skills: Strong selling and negotiation skills, proficiency in CRM software, Microsoft Office Suite, excellent time management, and organizational abilities.
• Bonus: Bachelor’s degree in business, Marketing, Public Relations, Communications, Hospitality Management, or a related field; a minimum of 3 years of sales experience in hospitality or service industry; sales training; familiarity with golf or the private club industry; exceptional customer service orientation; strong mentorship and interpersonal skills.