Associate, Revenue Operations – Revenue Operations

Job Description

Associate, Revenue Operations | Grubhub

The Tone:
This is a full-time hybrid role at Grubhub, located in Chicago, IL, requiring 3 days a week in the office. Grubhub operates a leading U.S. online ordering and delivery marketplace, connecting diners with over 415,000 merchants across 4,000 cities. As part of Wonder, the company is innovating to elevate the food experience through technology and improved delivery. This Associate role is crucial as an operational engine, supporting go-to-market teams and strategic merchant partnerships by ensuring CRM data integrity and enabling critical revenue workflows.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, Chicago, IL
• Pay: $67500–$74000 yearly
• Team: Revenue Operations
• Mission: This person solves operational puzzles, builds clean documentation, and keeps systems running smoothly for revenue-generating teams.
• Tech Stack: Salesforce, Excel, Google Sheets, Canva

What You’ll Actually Do
• CRM Administration: Maintain Salesforce data integrity across sales, onboarding, and success teams by auditing entries and resolving inconsistencies.
• Workflow Streamlining: Outline and implement Salesforce validation rules, custom fields, page layouts, and entry automations to optimize GTM workflows.
• Partner Enablement: Provide operational support for strategic merchant accounts, coordinating agreement tracking, promotions, and ad-hoc requests.
• Performance Reporting: Create and manage Salesforce reports and dashboards to track sales funnel progress, onboarding throughput, and account performance.
• Process Documentation: Develop clear Standard Operating Procedures (SOPs) and quick-reference guides to improve team adoption of new tools and processes.

The Must-Haves
• Background: Entry-Level. Core domain in revenue operations, sales operations, customer-facing, content creation, or partnerships.
• Experience: 1+ years in a revenue operations, sales operations, partnerships, or customer-facing role, with specific hands-on experience building Salesforce reports, dashboards, and basic automations.
• Skills: Salesforce reporting and dashboard creation, advanced Excel/Google Sheets proficiency, high data integrity and detail orientation, strong organizational and task management, clear written communication for documentation and data presentation.