Partner Operations Manager I – Pricing & Quoting Operations

Job Description

Partner Operations Manager I | TD SYNNEX North America

The Tone:
This is an early career role at TD SYNNEX North America. The company is a global technology distribution and solutions aggregator committed to empowering its people and partners to thrive within the global technology ecosystem. This Partner Operations Manager I position plays a key part in supporting the vendor and partner ecosystem by ensuring operational excellence across pricing, quoting, and partner enablement processes. This role offers an opportunity to build a strong foundation in technology distribution, partner management, and sales operations while directly contributing to partner success and business growth.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Not specified
• Mission: Ensure operational excellence across pricing, quoting, and partner enablement processes for the vendor and partner ecosystem.

What You’ll Actually Do
• Price File Management: Maintain and regularly update vendor price files to ensure accuracy and alignment with current agreements and promotions, organizing this data using structured processes to improve accessibility and efficiency.
• Quote Generation: Generate accurate quotes based on partner requirements, vendor pricing guidelines, and program eligibility to facilitate transactions.
• Partner Inquiry Support: Provide timely responses to partner inquiries related to pricing, services, and deal registrations, ensuring a seamless presales support experience for both partners and internal stakeholders.
• Vendor Relationship Building: Build and maintain working relationships with vendor teams to understand their priorities, programs, and go-to-market strategies, adapting operational processes to stay current on policies, pricing models, and quoting requirements.
• Process Compliance & Enhancement: Ensure all agreements and quotes align with company policies, legal requirements, and partner agreements, and actively identify opportunities to improve processes and enhance efficiency for scalable operations.

The Must-Haves
• Background: Entry-Level. A High School Diploma or equivalent is required. This role is ideal for individuals eager to learn and grow in a team-oriented environment.
• Experience: No prior professional experience is required. Candidates are welcomed who bring curiosity, adaptability, and a strong work ethic to the team.
• Skills: Strong attention to detail with the ability to manage data accurately, excellent communication and interpersonal skills, ability to organize and prioritize multiple tasks effectively, a proactive mindset with a willingness to learn new systems and processes, and comfort working with cross-functional teams and external partners.
• Bonus: An Associate’s Degree in Business, Information Technology, or a related field is preferred.