Operations Associate

Job Description

Operations Associate | ALO

The Tone:
This is a full-time role at ALO, located in North Park Center, Dallas, TX. ALO’s core mission revolves around mindful movement, believing that the consciousness developed in practice on the mat translates into better living off the mat, positively impacting individuals and their communities. The Operations Associate is a critical member of the store team, directly responsible for driving both profitability and operational efficiency. This role plays a vital part in initiating and completing work, providing feedback to leadership, and ensuring optimal results across all total store operations, embodying the ‘studio-to-street’ philosophy within the retail environment.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Dallas, TX

• Team: Works closely with Operations & Visual Management team
• Mission: Owns maximizing inventory accuracy, reducing shrink, and supporting efficient total store operations.

What You’ll Actually Do
• Optimize Inventory Management: Execute inventory management processes with a focus on maximizing accuracy, investigating and resolving inventory issues, and significantly reducing shrink across all products.
• Streamline Operational Flow: Support the execution of key operational functions including efficient shipment processing, precise receiving, effective reverse transfers, sales floor recovery, intra-day replenishment, and floor set updates.
• Uphold Visual & Safety Standards: Maintain and champion strong visual standards for the sales floor, assist with visual merchandising placement, and ensure a safe, efficient operation through rigorous stockroom standards and processes.
• Manage Financial & Business Resources: Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to maximize store profitability and operational efficiency.
• Enhance Guest Experience & Strategy: Resolve client needs quickly and effectively, identify product concerns, communicate inventory needs, demonstrate business acumen by leveraging metrics, and execute company-level operational directives.

The Must-Haves
• Background: Entry-Level professional with foundational knowledge in client-centric sales and retail operational environments.
• Experience: At least one year of prior work experience in a client-centric, sales, and operational environment.
• Skills: Effective inventory management, robust operational execution, strong visual merchandising, analytical reporting, and exceptional customer service.
• Bonus: A genuine passion for customer service, a self-motivated approach to achieving results individually and as part of a team, and a strong alignment with ALO’s Guiding Principles.