Customer Engagement Assistant

Job Description

Customer Engagement Assistant | Exito Universal Inc.

The Tone:
This is an entry-level customer engagement role, based in Bakersfield, CA. Exito Universal Inc. is actively expanding its team to help clients effectively acquire and retain customers through direct interaction. This position is central to delivering exceptional customer service and promoting client products, serving as a foundational step for individuals looking to launch their careers with full training provided. The company is committed to investing in the growth of its team members within a supportive, high-energy environment.

The TL;DR
• Role: Early Career
• Location: In-person, Bakersfield, CA
• Mission: To connect directly with customers on behalf of clients, facilitating their acquisition and retention through engaging interactions and quality service.

What You’ll Actually Do
• Customer Interaction: Interact directly and professionally with customers, serving as the primary point of contact for Exito Universal Inc.’s diverse range of clients.
• Product & Service Promotion: Clearly promote client products and services, effectively addressing customer inquiries and providing accurate information to potential and existing customers.
• Client Growth Support: Actively contribute to our clients’ strategic goals by assisting directly with both customer acquisition and retention efforts.
• Service Excellence: Consistently deliver excellent customer service, ensuring positive and memorable experiences that reflect positively on our clients.
• Collaborative Environment: Engage enthusiastically within a high-energy, team-driven workplace, contributing to a positive and productive atmosphere.

The Must-Haves
• Background: This is an entry-level opportunity designed for individuals seeking to gain real-world experience in a customer-facing role, with no prior specific background required.
• Experience: No previous experience is necessary as comprehensive, paid training is provided by experienced mentors, enabling immediate professional development.
• Skills: Candidates should possess a friendly, confident, and people-focused demeanor, coupled with a strong work ethic, a positive mindset, and a genuine willingness to learn and embrace new challenges.
• Bonus: An ideal candidate will be actively looking for long-term growth and advancement opportunities within a dynamic team, and be based in or near Bakersfield to support an immediate start.