Assistant Manager

Job Description

Assistant Manager | Dunkin’​

The Tone:
This is an in-person role at Dunkin’, located in Aurora, OH. Dunkin’ is a company committed to supporting its team members, viewing them as the essential ingredients of goodness in its daily operations. This role is crucial in ensuring the smooth day-to-day operations of the restaurant, helping to achieve sales and profit goals, and fostering the development and training of the team. As an Assistant Manager, you will contribute directly to a world-class leadership environment for all team members.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Aurora, OH

• Team: Reports to the General Manager, working within the restaurant operations team.
• Mission: Assist the General Manager in the daily operations, team development, and local marketing to ensure smooth shifts and achieve sales and profit goals.

What You’ll Actually Do
• Operations Oversight: Help manage the day-to-day operations of the restaurant, ensuring America Runs on Dunkin’.
• Shift Management: Assist the General Manager in ensuring that every shift operates smoothly and efficiently.
• Marketing Contribution: Support local store marketing efforts to achieve sales and profit goals.
• Team Development: Help team members grow through performance guidance and training initiatives.

The Must-Haves
• Background: Manager level, with core domain knowledge in retail, restaurant, or hospitality management.
• Experience: At least six months of experience in retail, restaurant, or hospitality management.
• Skills: Exceptional time management, attention to detail, guest service skills, ability to start work at 4 am, and readiness to maintain open availability for schedule variations.