Compliance Review Intern

Job Description

Customer Compliance Intern, Summer/Fall 2026 | BAE Systems, Inc.

The Tone:
This is a temporary internship at BAE Systems, Inc. The company operates as the U.S. subsidiary of an international defense, aerospace, and security corporation, delivering a broad spectrum of products and services for air, land, and naval forces, as well as advanced electronics and information technology solutions. This role is crucial for ensuring product repair requirements strictly adhere to customer contracts and regulatory standards within the Aftermarket Service Center. Successful candidates directly contribute to maintaining high levels of customer satisfaction and driving business growth by blending technical compliance oversight with customer service excellence.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: Not specified
• Pay: $36593–$49357 yearly
• Team: Program Management Organization, supporting the Customer Service Manager (CSM)
• Mission: Ensure all product repair requirements strictly adhere to customer purchase orders, contracts, and regulatory mandates for the Aftermarket Service Center.

What You’ll Actually Do
• Ensure compliance: Daily review customer and product repair requirements to ensure absolute adherence to purchase orders, contracts, and command media procedures.
• Support customers: Serve as a secondary point of contact for customer accounts, providing transparent communication regarding receipt status for repairs.
• Drive growth: Proactively identify and execute Value Added Services (VAS) opportunities across both Services and Spares portfolios, leveraging the compliance review process for strategic enhancements.
• Solve problems: Analyze complex customer issues and coordinate with Operations, Quality, and Engineering teams to implement creative, systemic corrective actions.
• Interpret technical data: Translate technical specifications, standards, and component manufacturing manuals to ensure all work scopes align with FAA and military aerospace standards.
• Assist management: Support the Customer Service Manager in developing work scopes, facilitating customer account management, and responding to AOG (Aircraft on Ground) emergency requirements.

The Must-Haves
• Background: Must currently be enrolled in a collegiate degree program with good academic standing.
• Experience: No specific prior work experience is required; emphasis is on academic progression within a relevant degree program.
• Skills: Ability to review and interpret contracts and purchase orders for compliance; capacity to understand and apply regulatory mandates and technical documentation; strong analytical and problem-solving capabilities; effective communication for customer and internal stakeholder interactions.
• Bonus: Has completed sophomore or junior year of a four-year degree program in Business Administration or Operations.