AI Product Intern

Job Description

AI Product & Customer Success Intern | RagaAI Inc

The Tone:
This is an internship at RagaAI Inc, located on-site in East New York/New Jersey. RagaAI is the leading AI testing platform, dedicated to helping enterprises mitigate AI risks and ensure their models are secure and reliable. The company addresses inefficiencies and unanticipated risks in current AI testing practices, aiming to enhance productivity and reduce time-consuming processes in AI development. RagaAI’s end-to-end platform optimizes the AI development pipeline and prevents risks post-deployment, ultimately saving businesses valuable time and resources. This internship offers hands-on experience in product research, requirement analysis, and cross-functional collaboration, where you will work closely with product managers and engineers to help define, build, and refine new products that deliver real customer value.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, East New York/New Jersey
• Team: Product management and engineering teams
• Mission: Help define, build, and refine products that deliver real customer value
• Tech Stack: Microsoft Office, Google Workspace, JIRA, Figma, Notion

What You’ll Actually Do
• Requirement Analysis: Gather and analyze product requirements by collecting insights from internal teams and direct user feedback.
• Product Lifecycle Support: Assist across the product lifecycle, including activities such as planning, creating documentation, conducting testing, and meticulously tracking user feedback.
• Market Research & Reporting: Conduct comprehensive competitive research to understand market positioning and prepare detailed reports on product performance metrics.
• Cross-functional Collaboration: Collaborate effectively with engineering, design, and marketing teams to ensure all product milestones are delivered on schedule and align with strategic goals.
• Product Communication & Validation: Help prepare and deliver product demonstrations and presentations, alongside performing data analysis to validate new features and improvements.
• Product Improvement: Actively contribute creative ideas and insights aimed at enhancing product usability and improving the overall user experience.

The Must-Haves
• Background: Student currently pursuing a Bachelor’s or Master’s degree in Engineering (Mechanical, Electrical, Computer Science, or a related field).
• Experience: No specific prior professional experience is required for this internship. Candidates must be based in East New York/New Jersey and available to work on-site.
• Skills: Strong analytical, communication, and problem-solving abilities; proficiency in Microsoft Office or Google Workspace.
• Bonus: Enthusiasm for technology, product development, and new ideas; familiarity with tools like JIRA, Figma, or Notion.