Social Media, Marketing & Admin Intern

Job Description

Social Media, Marketing & Admin Intern | Moments By Max

The Tone:
This is an internship at Moments By Max. This creative, growing company specializes in balloon and event décor, bringing unique and memorable experiences to clients. This role is essential for expanding the company’s online presence, managing crucial content, supporting client outreach, and assisting with daily business operations, directly impacting growth and client engagement.

The TL;DR
• Role: Internship
• Type: 20–30 hours/week, flexible scheduling
• Location: On-site work required

• Mission: This intern will expand Moments By Max’s online presence, manage content, support client outreach, and assist with day-to-day business operations to drive business growth.
• Tech Stack: Instagram, TikTok, Facebook, Canva, Adobe, Wix, Google Business Profile, Google Ads, YouTube, LinkedIn

What You’ll Actually Do
• Social Media & Content Creation: Create and publish engaging content, including photos, videos, and Reels, across Instagram, TikTok, and Facebook, aiming for at least 5 posts and 6 stories weekly. This includes capturing behind-the-scenes moments at events and décor setups to grow community reach.
• Digital Platform Management: Design marketing materials using tools like Canva or Adobe, while also updating and maintaining website content via Wix. Apply SEO best practices, including keywords, meta tags, and alt text, to improve online visibility and manage the Google Business Profile, including photos, hours, and reviews.
• Marketing & Outreach Strategy: Research competitors, market trends, and potential collaborators, engaging with local businesses and community groups to foster partnerships. Develop and execute email marketing campaigns, newsletters, and client updates, and assist with basic Google Ads campaigns, monitoring performance.
• Client Acquisition & Relationship Management: Proactively research and reach out to new leads and potential clients via social media, email, and event websites. This involves maintaining lead lists, tracking outreach efforts, following up with past clients for future needs, and building strong client relationships, with the opportunity to earn commission on booked jobs.
• Business Operations Support: Provide essential administrative support by managing email communication and scheduling appointments. Assist in preparing proposals, invoices, and client documentation, and maintain accurate digital records of all clients, vendors, and projects.

The Must-Haves
• Background: Current college student or recent graduate seeking real-world experience. Preferred fields include Marketing, Communications, Business, Event Management, Tourism, Hospitality Management, or Human Resources Management.
• Experience: Familiarity with major social media platforms (Instagram, TikTok, Facebook, YouTube, LinkedIn) is required, along with basic experience in website editing, preferably with Wix, and applying SEO principles.
• Skills: Strong written and verbal communication skills, a highly organized and detail-oriented approach to tasks, and the ability to work effectively and independently. Proficiency in design tools such as Canva or Adobe is essential, as is having a professional-grade or high-end phone camera for content capture. Reliable transportation for on-site work is also necessary.
• Bonus: Prior experience in event décor, event planning, or the hospitality industry. Experience with Google Ads or Google Business management, or comfort being on camera for social media content, are highly valued.