Warehouse Office Coordinator

Job Description

Wave Planner | Americold Logistics, LLC.

The Tone:
This is a full-time role at Americold Logistics, LLC., located in Columbus, OH. Americold is a global leader in temperature-controlled logistics, operating 240+ facilities across four continents with 14,000+ team members, connecting producers, processors, distributors, and retailers to ensure food remains safe, fresh, and accessible worldwide. This role is crucial for allocating orders, releasing warehouse work, and balancing workflow to ensure efficient operations and meet truck turn time standards, contributing to the mission of helping customers feed the world.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Columbus, OH
• Pay: $22 hourly
• Mission: Own allocating orders, releasing work, and balancing workflow to meet inbound and outbound truck turn time standards.
• Tech Stack: Warehouse Management Systems, Microsoft Office Suite, Americold systems, basic PC software

What You’ll Actually Do
• Allocate orders and release work to the warehouse floor to balance workflow and optimize productivity.
• Resolve order product shortages, manage order cuts, and communicate updates to customers.
• Prioritize tasks for Lift Truck Operators and Dock Supervisors to ensure efficient operations.
• Ensure the dock office utilizes inbound and outbound dock optimization functionality for each receipt and order.
• Run labor reports and review performance with Dock Supervisors and the Office Manager.

The Must-Haves
• Background: Entry-Level. High school diploma or general education degree (GED) preferred, or minimum 1 year of warehouse operations experience required.
• Experience: Minimum 1 year of warehouse operations experience, proficiency with Americold systems.
• Skills: Knowledge of Warehouse Management Systems, Microsoft Office Suite, ability to train users on relevant systems, ability to troubleshoot system problems, basic PC software proficiency.
• Bonus: Ability to manage multiple tasks efficiently in a deadline-oriented environment, effective verbal and written communication, ability to deliver attentive customer service, ability to work collaboratively and respond appropriately to feedback, familiarity with desktop computers.