UX Researcher

Job Description

UX Researcher | LiveRamp

The Tone:
This is a full-time role at LiveRamp, a leader in data collaboration, privacy, and foundational identity. LiveRamp provides a platform that helps companies build a connected customer view with clarity and context, while protecting consumer trust. This role is crucial for delivering actionable user insights to influence product direction, deepening customer engagement, activating partnerships, and maximizing the value of first-party data. You will help ensure LiveRamp’s products meet user needs and business objectives effectively.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote
• Pay: $77000–$111500 yearly
• Team: Small, high-impact UX Research team embedded in a larger design organization
• Mission: Owns delivering actionable user insights to influence product direction across the full product suite.
• Tech Stack: Python, SQL

What You’ll Actually Do
• Research Execution: Conduct user research using both quantitative methods like benchmarking, surveys, and product analytics, and qualitative methods such as usability studies, contextual inquiry, and hypothesis testing.
• Insight Delivery: Analyze and synthesize research findings to provide actionable insights throughout the discovery, ideation, and development phases of products.
• Research Evangelism: Promote user-centered methods and guide partners who are conducting their own research to maintain quality and consistency.
• Strategy Development: Develop comprehensive research strategies that span the entire product lifecycle, from initial concept to launch, and for ongoing optimization of user experiences.
• Metric Partnership: Collaborate closely with product and design teams to define and track key product metrics that measure the progress of user experiences toward critical business objectives.

The Must-Haves
• Background: Bachelor’s degree in Human-Computer Interaction, Cognitive Psychology, Computer Science, or a related field. This role requires a mid-career professional with a strong foundation in user behavior and product interaction.
• Experience: A minimum of 2 years of experience in UX research, or UX/product design with a significant research focus, is required. Candidates must have a proven track record of influencing product direction through actionable customer insights.
• Skills: An online case-study portfolio showcasing research artifacts, processes, and impact is mandatory for consideration. Base-level proficiency in data analytics languages like Python and SQL, along with strong communication and collaboration skills to advocate for users across diverse stakeholders, are essential.
• Bonus: Experience in enterprise SaaS and/or AdTech environments, business intelligence or data visualization products, telemetry and instrumentation data analysis, or using AI tools within a research practice is a plus. A Master’s degree in a related field is also preferred.