Business Lead, Analytics Initiatives – Global Partner Enablement

Job Description

Senior Associate, Global Service Provider Expansion | Wayfair

The Tone:
This is a full-time role at Wayfair, located in Boston, MA. Wayfair is a leading online destination for all things home, offering over 40 million items from 20,000+ suppliers through technology and innovation. This role is crucial within the Global Partner & Retail Enablement organization, contributing to the expansion of Wayfair’s global ecosystem of Service Providers who deliver essential services like ERP integrations, Catalog, and Payment services to its 5,000+ suppliers. The position focuses on providing business leadership for analytics initiatives to drive insights and recommendations for this critical expansion.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Hybrid – Boston, MA
• Pay: $83500–$92250 yearly
• Team: Global Partner & Retail Enablement organization
• Mission: Expand the global eco-system of Service Providers that provide services such as ERP integrations, Catalog and Payment services to Wayfair’s 5K+ Suppliers.
• Tech Stack: Microsoft Excel or Google Sheets, Gen AI

What You’ll Actually Do
• Collaborate: Partner cross-functionally on a global scale with Analytics, Tech, Operations, and Commercial teams to deliver positive business impact for customers and suppliers.
• Define: Provide business requirements for analytical dashboards to Wayfair’s Analytics teams, focusing on business and supplier/customer experience key performance indicators.
• Present: Deliver insights and recommendations for Service Provider Expansion to senior managers and stakeholders, applying quantitative and qualitative criteria, impact sizing, and cost-benefit analysis.
• Lead: Independently manage high-impact projects and clearly communicate performance trends, risks, and opportunities to leadership and cross-functional partners.
• Guide: Apply analyses to answer ambiguous questions, develop recommendations to inform business decisions, and build 3-6 month roadmaps with clear goals and milestones.

The Must-Haves
• Background: Senior Associate level, with a Bachelor’s degree in Business, Supply Chain/Operations, or an Engineering discipline.
• Experience: 2+ years of professional experience, including working in a program/project management setting with demonstrated ability to manage multiple, competing priorities simultaneously.
• Skills: Intermediate Microsoft Excel or Google Sheets skills, beginner Gen AI skills, strong written and verbal communication skills with a focus on stakeholder management, and high attention to detail.