UX Designer & Researcher

Job Description

UX Designer & Researcher | Level Up

The Tone:
This is an unpaid internship at Level Up, a remote innovation hub and mentorship platform where students, interns, and professionals collaborate to design and launch real-world products across technology, design, and business. The company operates with a focus on human-centered thinking, creativity, accountability, and collaboration. This pivotal role is crucial for championing user-centered design across project teams, ensuring products are intuitive, accessible, and aligned with real user needs, and transforming insights into impactful design solutions that drive successful MVP launches.

The TL;DR
• Role: Internship (unpaid)
• Location: Remote
• Team: Collaborates closely with cross-functional product, development, and marketing teams.
• Mission: To champion user-centered design, blending research, design, and collaboration to ensure products are intuitive, accessible, and aligned with real user needs.
• Tech Stack: Figma, Adobe XD, Sketch, Maze, UserTesting, Google Analytics, Hotjar, HTML, CSS, JavaScript.

What You’ll Actually Do
• User Research: Plan and conduct comprehensive user research, including interviews, surveys, usability testing, and competitive analysis, then synthesize findings into actionable insights, personas, and user journey maps.
• UX Design: Create professional wireframes, user flows, interactive prototypes, and high-fidelity designs using industry-standard tools, maintaining design consistency through style guides and design systems.
• Collaboration: Partner closely with product managers, developers, and marketing teams to collaboratively define user requirements and the overarching product vision, translating complex concepts into user-friendly experiences.
• Usability Testing: Conduct structured usability testing sessions, meticulously analyze user behavior to identify pain points, and recommend data-driven improvements to significantly enhance user satisfaction and engagement.
• Mentorship: Guide interns and early-career designers on core UX principles, research methodologies, and best practices, fostering a culture of empathy, experimentation, and continuous learning within the team.

The Must-Haves
• Background: Demonstrable experience in UX design, user research, or a closely related field, coupled with a strong understanding of human-centered design principles and usability best practices.
• Experience: Proficiency in design and prototyping tools such as Figma, Adobe XD, or Sketch, with the ability to apply style guides and design systems for robust design consistency.
• Skills: Excellent communication and storytelling skills for presenting design concepts and research insights effectively; ability to thrive in a collaborative and remote work environment.
• Bonus: Experience with usability testing tools (e.g., Maze, UserTesting); familiarity with analytics tools (e.g., Google Analytics, Hotjar); prior experience in startups, innovation labs, or mentorship programs; a basic understanding of front-end development (HTML, CSS, JavaScript).