Teller

Job Description

Teller | Bank of Colorado

The Tone:
This is a regular, in-person Teller position at Bank of Colorado, a financial institution dedicated to serving its customers. This role is crucial for delivering high-quality service and fostering lasting customer relationships by accurately handling financial transactions and maintaining precise records. The individual in this position is essential for the smooth operation of daily banking activities and contributing to a positive customer experience.

The TL;DR
• Role: Teller
• Type: Regular
• Location: In-person
• Pay: $19–$24 hourly
• Mission: This role ensures exceptional customer service and accurate financial transactions, building long-term relationships for the bank.
• Tech Stack: Computer terminals, printers, back counter capture machine, coin machine, copier

What You’ll Actually Do
• Process cash and paper transactions, including deposits, withdrawals, check cashing, loan payments, and the sale of negotiable instruments.
• Assist customers by granting access to safe deposit boxes as necessary, adhering to bank procedures.
• Manage and process transactions received through mail and night drops, ensuring proper documentation.
• Maintain required files and logs, such as signature cards, night deposit logs, and mail logs, for accurate record-keeping.
• Balance the teller drawer at the close of each shift and complete other necessary wrap-up work.

The Must-Haves
• Background: Entry-Level. High school graduate or equivalent, with a foundational understanding of bank products, policies, and procedures.
• Experience: Completion of the Teller Career Path Guidelines is required within the 90-day probationary period after job acceptance.
• Skills: Proficiency in basic mathematical calculations (addition, subtraction, multiplication, division); ability to communicate professionally with clients and co-workers; skill in operating bank equipment including computer terminals, printers, back counter capture machines, coin machines, and copiers; capacity to maintain a high level of confidentiality; demonstrated accuracy and efficiency in a high-paced environment, and ability to function as a team player.
• Bonus: Knowledge of general banking principles is preferred, with a willingness to participate in educational opportunities.