Store Leader Trainee

Job Description

Store Leader Trainee | 7-Eleven

The Tone:
This is a Store Leader Trainee role at 7-Eleven, located in our stores. 7-Eleven operates over 86,000 locations worldwide, focusing on revolutionizing convenience, restaurants, and fuel through innovation to be the customer’s first choice. As a Store Leader Trainee, you will become a vital part of the store’s leadership, learning to execute merchandising and marketing initiatives, drive profitability, develop the store team, and ensure exceptional customer service. This role is crucial in empowering employees and shaping the future of convenience.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person

• Team: Works within a store’s leadership team alongside one or two Assistant Store Leaders.
• Mission: To learn and contribute to executing merchandising and marketing initiatives, driving store profitability, developing the entire store team, and ensuring customers receive excellent care.
• Tech Stack: Microsoft products including Word and Excel.

What You’ll Actually Do
• Customer Service Leadership: Oversee and provide leadership in customer service, including training and coaching for all store employees to ensure consistent, excellent experiences.
• Employee Development & Retention: Focus on identifying qualified applicants, developing leaders within the team, empowering employees, and encouraging overall productivity to maintain high retention.
• Merchandising & Marketing Execution: Oversee and implement all merchandising and marketing programs, ensuring they are executed effectively to drive sales and customer engagement.
• Financial Performance Management: Utilize P&L statements and various store reports to analyze performance, identify areas for improvement, and implement changes that positively affect profitability.
• Operational Excellence & Compliance: Manage all aspects of daily store operations, including cash handling, fuel transactions, promotion of the rewards loyalty program, and maintaining a clean, safe environment by adhering to health and sanitation procedures to ensure the store is presentable and products are in-stock.

The Must-Haves
• Background: Managerial path. A High School diploma or GED is preferred, but not strictly required for candidates with at least one year of retail management experience. Requires a valid Driver’s License from the state of residence, with continuous automotive liability insurance during employment.
• Experience: Previous supervisory experience is highly desired for this Store Leader Trainee role.
• Skills:
• Exceptional oral, written, and intrapersonal communication abilities for effective team and customer interaction.
• Proficient computer knowledge, with a preference for Microsoft products like Word and Excel, for administrative tasks and reporting.
• Demonstrated capability to use P&L and other store reports to analyze data and implement effective operational changes.
• Strong aptitude for overseeing customer service, including the ability to lead, train, and coach store employees.
• Ability to manage daily financial transactions such as cash handling and fuel, alongside promoting the rewards loyalty program.