Specialist, Stewardship Operations

Job Description

Specialist, Stewardship Operations | United States Olympic & Paralympic Committee

The Tone:
This is a full-time role at the United States Olympic & Paralympic Committee, located in Colorado Springs, CO, with a hybrid work model. The organization is dedicated to supporting Team USA and the Olympic & Paralympic Movement. This role significantly contributes by ensuring timely, high-quality stewardship and onboarding experiences for U.S. Olympic & Paralympic Foundation donors. The Specialist plays a key part in maintaining strong donor relationships through meticulous operational support.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, Colorado Springs, CO
• Pay: $55000–$60000 yearly
• Team: Reports to the Manager, Stewardship Operations
• Mission: Ensures personalized, consistent, and high-quality stewardship and onboarding experiences for U.S. Olympic & Paralympic Foundation donors.
• Tech Stack: Salesforce, Microsoft Office Suite, project management tools

What You’ll Actually Do
• Gifting & Inventory Operations: Support the team’s gifting needs, manage in-house inventory, order items, coordinate vendors, and handle shipping for stewardship and events.
• Donor Experience Execution: Execute onboarding workflows in Salesforce, coordinate welcome communications, acknowledgments, gifting, and experiences aligned with donor giving levels.
• Stewardship Operations Support: Assist in executing annual, quarterly, and monthly stewardship operations plans, coordinating logistics for donor touchpoints, and maintaining stewardship calendars.
• Data Management & Reporting: Enter and update donor stewardship and onboarding data in Salesforce, monitor donor journey data, and assist in generating reports and dashboards.

The Must-Haves
• Background: Bachelor’s degree in nonprofit management, communications, or equivalent professional experience. Early career level.
• Experience: 2–3 years of experience in donor stewardship, nonprofit fundraising, operations, or related administrative roles. Familiarity with donor engagement, project coordination, or customer experience processes.
• Skills: Excellent organizational skills and attention to detail, strong interpersonal and relationship building abilities, strong written and verbal communication skills, ability to manage multiple priorities and meet deadlines.
• Bonus: Experience with CRM systems and donor data management, professionalism, discretion, and confidentiality in donor-related matters, appreciation for the Olympic and Paralympic Movement.