Senior Accounts Receivable Specialist

Job Description

AR Support Invoice Processing | WEX

The Tone:
This is a full-time role at WEX. The company is dedicated to ensuring accurate financial operations, focusing on customer payment processing and reconciliation. This role is crucial for maintaining precise financial records, mitigating financial risk, and supporting the efficiency and accuracy of internal accounting processes, ultimately contributing to the company’s operational integrity and customer satisfaction.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Not stated
• Pay: $52400–$60500 yearly
• Team: Reports to a Team Leader
• Mission: Ensure accurate and timely application of customer payments, reconcile financial discrepancies, and contribute to robust accounting processes while embracing operational innovation.
• Tech Stack: Not stated

What You’ll Actually Do
• Payment Processing & Application: Ensure that payments received from customers are applied accurately and promptly to accounts, based on Service Level Objectives (SLOs), by processing and recording all payment types, including ACH, wires, and lockbox activity.
• Reconciliation & Discrepancy Resolution: Reconcile payment discrepancies by collaborating closely with Receivables, Customer Service, and other internal stakeholders to ensure prompt resolution of customer posting issues or misapplied payments, without customer disruption.
• Financial Adjustments & Research: Process adjustments, write-offs, and refunds, and perform thorough research on various accounting processes, including reconciling discrepancies in bank accounts against system data.
• Process Management & Training: Support the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk, emphasizing efficiency, timeliness, and accuracy, and take responsibility for training other AR Specialists.
• Financial Reporting & Automation: Contribute to the maintenance of accurate financial records by preparing and recording Operating Cash journal entries, analyzing monthly financial data to provide insights for business review reporting, and proactively identifying opportunities to integrate AI and automation technologies into operational processes, aiming to drive scale, reduce manual processes, and mitigate risks.

The Must-Haves
• Background: Proven expertise in Accounts Receivable functions, including ensuring accurate and prompt payment application, invoice processing, and comprehensive financial reconciliation processes.
• Experience: Demonstrated advanced knowledge of financial systems and accounting processes across multiple lines of business, with hands-on experience in maintaining robust, efficient process documentation and actively participating in ad hoc projects.
• Skills: Strong analytical capabilities for performing research on accounting processes, reconciling bank accounts against system data, and analyzing monthly financial data, meticulous attention to detail for ensuring transaction accuracy and strict compliance with HIPAA regulations, and effective communication skills for addressing inquiries from shared accounting inboxes.
• Bonus: A proactive mindset and proven ability to identify and embrace opportunities to integrate AI and automation technologies to enhance operational efficiency, reduce manual reliance, and mitigate operational risks.