Salesperson

Job Description

Salesperson | [Company]

The Tone:
This is an early career Salesperson role at [Company]. This position is vital for supporting the DIY business, directly contributing to sales and service objectives. The role focuses on delivering excellent customer experiences, maintaining operational standards, and managing inventory processes within the store. It is ideal for individuals who are capable of providing essential DIY services and contributing to store cleanliness and efficiency.

The TL;DR
• Role: Early Career
• Type: Part-time or Full-time
• Mission: To support the DIY business by achieving personal and store sales and service objectives through excellent customer engagement and operational execution.
• Tech Stack: Store systems, delivery board system, inventory systems, POS and Parts lookup systems, testing and diagnostic equipment.

What You’ll Actually Do
• Customer Experience: Deliver an excellent selling and service experience for DIY customers during store visits and phone calls.
• Sales Performance: Achieve personal sales goals and contribute to the overall store sales objectives.
• DIY Services: Provide essential DIY services, including battery installation, battery testing, and wiper installations.
• Store Operations: Maintain high standards for store product presentation and operational processes.
• Inventory Management: Execute critical inventory processes such as truck put away, shoot outs, cycle counts, and back stock management.

The Must-Haves
• Background: An early career sales position with foundational knowledge of store systems, basic automotive systems, and parts, as well as in-depth understanding of store inventory and maintenance processes.
• Experience: 2-3 years of successful sales experience in a diverse retail environment, demonstrating superior customer experience delivery.
• Skills:
• Effective communication and relationship-building skills with customers, peers, and management (English required, Spanish a plus).
• Ability to read and interpret documents such as safety rules, operating instructions, and parts catalogs.
• Accurate basic mathematical calculation skills (add, subtract, multiply, divide).
• Knowledge of parts and automotive systems.
• Proficiency in operating POS, parts lookup, inventory systems, and store equipment.
• Bonus: Fleet safety certification preferred; ability to work an assortment of days, evenings, and weekends as needed.