Project Intern

Job Description

TikTok Shop e-Commerce Strategic Specialist Project Intern | TikTok

The Tone:
This is a project intern position at TikTok, located in Los Angeles, CA. TikTok is a leading destination for short-form mobile video, and it is expanding significantly into e-commerce to bring discovery, inspiration, and joy back to shopping. This role is crucial for scaling the impact of content-driven commerce, helping to make TikTok a leading platform of choice for brands, creators, and shoppers. The intern will support the US operation team in building a robust e-commerce ecosystem, contributing directly to a new and improved shopping experience for users.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US operation team, responsible for building e-commerce partnerships and supporting business leaders.
• Mission: This person will contribute to building an e-commerce ecosystem that delivers high-quality products and a unique, secure, and intuitive customer experience.
• Tech Stack: Excel, Google Sheets

What You’ll Actually Do
• Strategy Development & Support: Support business leaders by breaking down project tasks, setting priorities, and developing comprehensive strategies including goal setting and performance review.
• Data-Driven Optimization: Conduct data analysis to evaluate merchandise and seller growth, identify trends, and make recommendations for optimization.
• Cross-functional Operations: Collaborate with various teams to plan and execute strategic initiatives and participate in the design and implementation of business operation management systems.
• Risk Management & Compliance: Proactively identify and mitigate risks during business development, ensuring regulatory and policy compliance is maintained.
• Global Project Coordination: Establish clear communication with internal and external global partners to coordinate projects across systems and departments, improving overall efficiency.

The Must-Haves
• Background: Currently pursuing an Undergraduate or Master’s degree, with a preference for Business, Marketing, E-commerce, or related fields.
• Experience: Ability to commit to at least a 3-month internship period; prior internship or full-time experience in an e-commerce business, or experience in content-based e-commerce (brand or platform side), is a plus.
• Skills: Excellent problem-solving and communication abilities, a data-driven mindset, proficiency in Excel/Google Sheets, and strong learning, execution, stress resistance, coordination, resource integration, and project management capabilities.
• Bonus: Familiarity with TikTok and other content platforms.