Product Operations Manager Intern – Merchandise Growth

Job Description

Product Operations Manager Intern (TikTok Shop, Merchandise Growth) – 2026 Summer (BS/MS) | TikTok

The Tone:
This is an internship at TikTok, located in Seattle, WA. TikTok is the leading global destination for short-form mobile video, dedicated to inspiring creativity and bringing joy. As an intern, you will gain industry exposure and hands-on experience, developing fundamental skills and exploring potential career paths within a company that strives to do great things with great people. This role is crucial in contributing to TikTok’s rapidly growing e-commerce platform, where innovative products are built to help people authentically express themselves, discover, and connect. You will utilize your knowledge in real-world scenarios, laying a strong foundation for personal and professional growth, all while contributing to the mission of inspiring creativity and bringing joy.

The TL;DR
• Role: Internship
• Type: 12-week program
• Location: In-person, Seattle, WA
• Pay: $28.5 hourly
• Team: Merchandise Growth team
• Mission: Build seller-side tools and systems that help merchants grow from zero to breakout success on the e-commerce platform.
• Tech Stack: SQL, Excel

What You’ll Actually Do
• Design and iterate growth mechanisms for new products, including cold-start pathways, growth scoring models, and task-based incentive systems, in partnership with Product Managers.
• Analyze product and merchant data to identify growth opportunities and measure outcomes.
• Draft structured product requirement documents (PRDs) and user flows.
• Collaborate with engineering, data science, algorithm, and ops teams to drive product delivery.
• Track key performance indicators (KPIs), support A/B testing, and contribute to ongoing product iteration.

The Must-Haves
• Background: Currently pursuing a Bachelor’s or Master’s degree, with an interest in e-commerce product design, platform growth, and merchant success.
• Experience: No specific years required; experience with seller-facing e-commerce tools (e.g. merchant dashboards, listing tools, or growth platforms) is a strong plus.
• Skills: Strong analytical skills, proficient with SQL or Excel, clear communication, strong ownership, and attention to detail.
• Bonus: Experience in e-commerce merchandising platforms, seller onboarding tools, or buyer-seller matchmaking systems.