Product Operations Intern

Job Description

About the Role
As a Product Operations Intern at Roadie, you’ll support the Product team by helping maintain project documentation, organize Jira workflows, and assist with reporting and coordination efforts. This internship is a great opportunity for someone interested in project management, operations, or product development to gain hands-on experience working in a collaborative, fast-paced environment.

What You’ll Do
• Help review and organize outdated or redundant project items within Jira and related tools
• Support documentation efforts by updating process guides, templates, and team resources
• Collaborate with team members to identify opportunities for improving project organization and workflow consistency
• Assist with meeting coordination, note-taking, action item tracking, and follow-up communication
• Help prepare project summaries, status updates, and internal documentation
• Participate in PM and Scrum team meetings to gain exposure to Agile project management practices
• Assist with creating and maintaining Jira dashboards, reports, and tracking systems to help support project visibility and organization
• Support the Project Manager with day-to-day operational and coordination tasks

You’re a Good Fit If You
• Have strong organizational skills and attention to detail
• Have an interest in project management, operations, or product development
• Have the ability to manage multiple tasks and communicate effectively with team members
• Have some experience with project management systems or are comfortable learning new tools in a fast-paced environment

Bonus Qualifications
• Experience coordinating school projects, student organizations, events, or other collaborative activities is a plus
• Familiarity with Jira, Google Workspace, or similar collaboration tools is helpful but not required
• Exposure to Agile or Scrum concepts through coursework, internships, or personal projects is a plus
• Have a positive attitude, willingness to learn, and eagerness to contribute to a collaborative team environment

Role Highlights & Compensation
• Exposure to multiple development teams and processes in an Agile environment
• Develop practical project management skills, gain exposure to industry-standard tools, and contribute directly to process improvements
• Hands-on experience with reporting, which will be utilized by our software development teams
• Mentorship with Project Manager/Scrum Master