Product Manager, Evaluation Intern (Tako AI Chatbot)

Job Description

Product Manager, Evaluation Intern (Tako AI Chatbot) | TikTok

The Tone:
This is a summer internship at TikTok, located in Los Angeles, CA, focusing on product management for the Tako AI Chatbot. TikTok’s mission is to inspire creativity and bring joy through its short-form mobile video platform. This role contributes to enhancing the user experience of an in-app AI product by defining quality standards and implementing evaluation strategies for AI-generated content. Your work directly helps the team understand user needs and continuously optimize the product.

The TL;DR
• Role: Internship
• Type: Full-time
• Location: Los Angeles, CA
• Pay: $35 hourly
• Team: Evaluation PM team, part of the Tako AI Chatbot team, incubated by TikTok Search
• Mission: Define and implement evaluation plans for AI-generated content to improve Tako’s user experience

What You’ll Actually Do
• Define Criteria: Improve Tako’s chat experience by establishing product criteria that closely align with real user experiences.
• Quantify Problems: Transform abstract user feelings into quantifiable experience problems to help the team clarify priorities.
• Generate Insights: Provide actionable insights to stakeholders for future product iterations based on evaluation, data analysis, and research.
• Facilitate Plans: Collaborate with the international operations team to implement evaluation plans efficiently and accurately.

The Must-Haves
• Background: Currently pursuing an undergraduate or graduate degree.
• Experience: Ability to commit to a 12-week full-time work period during Summer 2026, with keen insight into user experience and strong data analysis skills to identify and drive problem-solving.
• Skills: Clear logic, strong communication skills, and a spirit of teamwork.
• Bonus: Experience in search, recommendation, NLP, or AI-related fields; Experience working with global teams.