Product Management Intern

Job Description

Product Management Intern | Klein Tools

The Tone:
This is an internship at Klein Tools, a company dedicated to launching hundreds of products each year. This role offers students real-life business experience, knowledge, and skills relevant to their classroom education, preparing them for future career opportunities. The Product Management Intern will play a supportive role alongside the Product Management and Engineering departments, directly contributing to new product development, quality improvements, and essential end-user research projects. The company values individuals ready to make a significant impact through their work.

The TL;DR
• Role: Internship
• Pay: $23–$25 hourly
• Team: Works alongside Product Management and Engineering departments.
• Mission: To support the lifecycle of new product development, enhance product quality, and deepen understanding of end-user needs through focused research.

What You’ll Actually Do
• Product Insights & Research: Gather product and consumer insights, applying strategic and creative thinking. This includes conducting thorough research, analyzing market trends, and collecting comprehensive data specifically associated with assigned projects to inform product decisions.
• Reporting & Analysis: Compile special reports and detailed analysis, carefully selecting appropriate data from various sources. This role involves the regular preparation of daily, weekly, or monthly reports as assigned, ensuring current and accurate information is available.
• Document Management: Create and maintain essential business and correspondence documents, files, and other record-keeping systems. This also includes preparing, typing, and editing a wide variety of correspondence based on notes, instructions, and general directions provided.
• Communication & Issue Tracking: Receive, screen, and accurately direct telephone and written communications. Furthermore, provide current status information for all open issues as assigned, and proactively identify the need for issue closure or status updates.
• Confidentiality & Relationships: Handle information of a highly sensitive and confidential nature with utmost discretion, ensuring the security of information at all times by adhering to necessary measures and procedures. Additionally, build trust and foster effective relationships with peers and cross-functional teams.

The Must-Haves
• Background: Candidates must possess a High School Diploma and be currently enrolled in an accredited undergraduate program.
• Technical Proficiency: Demonstrate comprehensive knowledge of personal computers (PC) and various business office applications/software essential for daily tasks.
• Key Abilities & Skills: Exhibit excellent verbal and written communication skills, alongside proper phone etiquette. This role requires the ability to work effectively within a group, deal professionally with all levels of people both inside and outside the organization, handle confidential information discreetly, maintain excellent follow-through, be highly organized, detail-oriented, and effectively manage multiple priorities.