Product Analyst Intern

Job Description

Product Analyst Intern | SWBC

The Tone:
This is an internship at SWBC, located in San Antonio, Texas. SWBC operates in the financial services industry, with this role specifically supporting the Product organization focusing on money movement and payment processing. This position offers college students a valuable opportunity to gain practical experience, learn from experienced professionals, and contribute meaningful work at the intersection of technology, business strategy, and financial services. The role is designed to foster growth and development, making you a valued member of the team.

The TL;DR
• Role: Internship
• Type: Full-time, Part-time
• Location: In-person, San Antonio, TX

• Team: Product organization
• Mission: Support product analysis, documentation, research, and cross-functional collaboration to enhance product development and processes.
• Tech Stack: Confluence, Microsoft Office, Excel

What You’ll Actually Do
• Prioritization Support: Support product prioritization processes, including intake documentation, workflow tracking, and participation in weekly sessions.
• Documentation Management: Enhance and update product documentation in Confluence, covering both internal resources and client-facing materials.
• Process Improvement: Document opportunities for process improvement by collaborating with subject matter experts and stakeholders across the organization.
• Industry Research: Conduct research on training opportunities related to money movement and payment processing for internal teams.
• Project Assistance: Assist with project management and product development through cross-department collaboration.

The Must-Haves
• Background: Currently pursuing a Bachelor’s or Master’s degree in Business Administration, Computer Science, Management Information Systems, Marketing, or a related field, with an expected graduation date of December 2026 or later.
• Experience: Proficiency in Microsoft Office, especially Excel.
• Skills: Strong written and verbal communication skills; analytical mindset; strong interpersonal, organizational, and follow-up abilities; ability to adapt to change and multitask; professionalism and maturity.
• Bonus: Demonstrated passion for learning and proactive problem-solving; a strong desire to contribute meaningfully.