Operations Specialist – Go-to-Market Operations

Job Description

Operations Specialist | Shadeform

The Tone:
This is a full-time role at Shadeform, located remotely in the United States. Shadeform is the cloud marketplace for GPU infrastructure, a small, fast-moving team building critical infrastructure for the AI era. This Operations Specialist role is crucial as the operational backbone of the company’s go-to-market motion, directly impacting how Shadeform operates and scales.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote, United States

• Team: Reports to Operations Manager, sits at the intersection of systems, data, and process.
• Mission: Owns the health of the CRM, keeps pipeline and forecasting data clean and trustworthy, and supports day-to-day business operations.
• Tech Stack: HubSpot

What You’ll Actually Do
• HubSpot Administration: Manage configurations, workflows, properties, user access, and integrations to keep the CRM accurate and scalable.
• Data Integrity: Maintain CRM hygiene, monitor pipeline health, enforce data standards, and ensure forecasting data is reliable and up to date.
• Sales Operations Support: Assist with deal tracking, reporting, and process documentation to help the sales team operate efficiently.
• Business Operations: Contribute to general business operations by helping the Operations Manager with cross-functional initiatives, vendor coordination, process improvements, and internal tooling.
• Reporting & Dashboards: Build and maintain operational reports and dashboards that give leadership clear visibility into pipeline, revenue, and business performance.

The Must-Haves
• Background: Demonstrated rigor and ownership in roles where a CRM was owned, data was kept clean under pressure, and a revenue team was supported in any capacity.
• Experience: Hands-on HubSpot administration experience, including workflows, custom properties, pipeline configuration, and reporting, with demonstrated ability to maintain CRM hygiene and manage pipeline and forecasting data with high accuracy.
• Skills: Strong operational instincts, highly organized, detail-oriented, comfortable juggling systems work and general operations tasks, and a clear communicator effective in a fully remote environment.
• Bonus: SQL or data analytics experience, with comfort building reports from raw data.