Operations Manager

Posted 2 months ago

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Job Description

Operations Manager | PIRTEK South Hills

The Tone:
This is a full-time role at PIRTEK South Hills, located in the South Hills, Pittsburgh, PA area. PIRTEK is the nation’s leading provider for on-site hydraulic and industrial hose replacement. This position offers a ground-floor opportunity to be a crucial piece in building a new startup service team. The Operations Manager will play a pivotal role in shaping and creating this new business by ensuring high-quality service and smooth daily operations for customers.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, South Hills, Pittsburgh, PA Area

• Team: This role leads and supports a team of Mobile Sales & Service Technicians.
• Mission: Oversee daily service operations and manage a team of technicians to ensure customers receive prompt, high-quality on-site hydraulic and industrial hose replacement service, getting their equipment back up and running efficiently.

What You’ll Actually Do
• Lead: Motivate and support the team of Mobile Sales & Service Technicians.
• Oversee: Manage the daily service operations for the PIRTEK South Hills location.
• Dispatch: Coordinate and dispatch Mobile Sales & Service Technicians to customer sites as needed.
• Manage: Oversee all aspects of materials and inventory management.
• Develop: Create, manage, and deploy comprehensive safety programs.
• Ensure: Guarantee that customers receive the highest quality of service to get their equipment back up and running efficiently.

The Must-Haves
• Background: Managerial experience, particularly in operations. Candidates must possess a High School Diploma or GED.
• Experience: Prior experience in a supervisory or management role, demonstrating the ability to lead and support a team effectively.
• Skills: Strong computer proficiency, a mechanical aptitude, and excellent communication skills are essential for this role.
• Bonus: A positive, self-motivated attitude with a drive to succeed, combined with a desire to work independently and actively shape a growing business from the ground up.

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