Mid-Engineering Technician

Job Description

Mid-Engineering Technician

As a Mid-Engineering Technician at Serco, you will be an integral part of a team dedicated to performing IT systems modernization for the Department of Defense (DoD) facilities worldwide. This role involves the installation of critical infrastructure, including server equipment racks, IP-based video surveillance cameras, desktop computing systems and peripherals, cabling, and various rack-mounted equipment across U.S. Army Installations globally.

You will execute standardized or prescribed assignments, focusing on sequences of related operations. While recurring assignments will follow standard work methods, unfamiliar tasks will come with explicit instructions. Your routine work will be reviewed upon completion, and non-routine assignments may involve in-progress reviews to ensure technical adequacy.

Serco proudly supports the US Naval Information Warfare Center (NIWC) as a Prime contractor on Navy facilities. Our team is crucial to their Electronic Security Systems (ESS) contract, maintaining Munition Centers (NMC) and upgrading/maintaining Emergency Operations Centers (EOC) Audio/Video Systems. This includes managing installations for Intrusion Detection Systems (IDS), Access Control Systems (ACS), Closed Circuit Television Systems (CCTV), and video Briefing Display Systems (BDS).

You will collaborate closely with a team of programmers, technicians, and installers, working alongside the customer and other Serco teams to deliver high-quality systems. Our team has received recognition from the Naval Information Warfare Center and the industry for its outstanding contributions.

In This Role You Will

• Follow specific instructions to assemble or construct simple or standard equipment or parts, and service or repair simple instruments or equipment.
• Conduct a variety of tests using established methods, adjusting and operating equipment, recording test data, and identifying deviations caused by equipment malfunction or observational errors.
• Gather and maintain specified records of engineering data (e.g., tests, drawings), perform computations, plot data, and verify that test data meets acceptance criteria.
• Unpack and re-pack equipment for testing and shipment to customer facilities.
• Extract engineering data from various prescribed but non-standardized sources, process the data using well-defined methods (including elementary algebra and geometry), and present the data in a prescribed format.
• Perform the installation of CAT 6 cabling.
• Terminate CAT 6 cabling using the T568B color code standard.
• Perform other assigned duties.

To Be Successful In This Role, You Will Have

• Ability to obtain and maintain a DoD Secret security clearance.
• U.S. Citizenship is required.
• Must be able to obtain a CAC (Common Access Card).
• Must be able to obtain access to all military installations.
• Must be willing to travel up to 90% of the time, up to 4 months at a time.
• Must be able to travel internationally.
• Must be able to obtain a valid U.S. Passport within 30 days of employment.
• Must possess a valid driver’s license.
• A High School Diploma/GED.
• Minimum 2 years of related experience.
• Ability to work independently, meet schedules, and fulfill duty requirements.
• Strong organizational skills, with the ability to coordinate, prioritize, and execute multiple tasks.
• Demonstrated strong verbal and written communication skills.
• Ability to work in areas with drafts, noise, and temperature variation.
• Ability to work during inclement weather or other adverse conditions.
• Ability to work in high heat spaces, climb dry dock stairs/ladders, and work in a kneeling position for layout of cable runs under false decking.
• Ability to perform work on ladders and lifts.
• Ability to lift up to 50lbs without assistance, with 80% of work requiring carrying, pushing, and/or pulling up to 40lbs for the majority of the shift while being in a standing, crouching, or walking position.
• Familiarity with typical hand tools.
• Ability to work with power tools (e.g., drill, Sawzall, Rotozip saw, Dremel).

Additional Desired Experience and Skills

• Active DoD Secret security clearance.
• A current U.S. passport.
• Fast learner.
• General or advanced troubleshooting experience.
• Experience using Digital Multi-meter and power meters.
• General knowledge to mount hardware on varying surfaces.
• Familiarity with wire and cable termination.
• Familiarity with RJ45 connectors and terminations.
• General knowledge of Microsoft software (Excel, Word, Outlook).
• General knowledge of Basic Intrusion Detection Systems, Access Control Systems, CCTV, and Audio Video Installation.
• Experience in cable installation, testing, and termination (Cat 5/6, Multi-conductor).
• Fundamental understanding of Server installation and use cases.
• Familiarity with installation of Rack hardware and cabling techniques.
• General knowledge of low voltage control systems.
• Familiarity with system support components, including power supplies, wall transformers, and circuit breakers.

Work Environment & Logistics

This position offers the flexibility to live anywhere in the United States while requiring extensive worldwide travel. You must be willing to work flexible hours, including more than 40 hours per week and after normal duty hours, depending on customer requirements. The role is contingent upon your ability to obtain and maintain a DoD Secret security clearance.

If you are passionate about supporting a dedicated Serco team, submit your application now for immediate consideration. It only takes a few minutes and could transform your career!

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Pay and Benefits

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

This role is covered by the Service Contract Act. The hourly amount for this position will be the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor and the Wage Determination (WD). The wage rate will vary depending on the locality. Additionally, you will receive Health and Welfare Benefits based on the WD for the contract.

Comprehensive benefits for full-time employees (part-time members receive a limited package tailored to their role) include:

• Medical, dental, and vision insurance.
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract.
• 401(k) plan that includes employer matching funds.
• Tuition reimbursement program.
• Life insurance and disability coverage.
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection.
• Birth, adoption, parental leave benefits.
• Employee Assistance Plan that includes counseling conditions.

Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or Service Contract Labor Standards.

To review all Serco benefits, please visit: https://careers.serco-na.com/us/en/about-us.

Application Information

To review Serco benefits, please visit: https://careers.serco-na.com/us/en/what-we-offer. If you require an accommodation with the application process, please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco’s external (or internal) career site. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com.