Itinerary Support Coordinator – Client Coordination

Job Description

Online Itinerary Coordinator | Entry Level | Destination Careers

The Tone:
This is an entry-level, remote position with Destination Careers, a coordination-focused services company. We specialize in supporting clients with their planning, scheduling, and experience-related logistics, helping to organize intricate itineraries, timelines, and reservations. This role is vital in maintaining the high standard of communication and client support that defines our services. As an Itinerary Support Coordinator, you will provide administrative and client-facing assistance, specifically focused on itinerary organization, scheduling, and documentation, ensuring accuracy, consistency, and timely communication across multiple components. This support-based position emphasizes organization and client service over sales.

The TL;DR
• Role: Early Career
• Type: Flexible
• Location: Remote

• Mission: To provide essential administrative and client-facing support by coordinating multiple components of client itineraries, schedules, and documentation, thereby ensuring accuracy, consistency, and timely communication.

What You’ll Actually Do
• Coordination: Provide essential administrative support by actively assisting with all itinerary-related scheduling and coordination requests from clients, ensuring smooth transitions.
• Organization: Systematically organize, maintain, and update all critical itinerary details, comprehensive timelines, and necessary documentation with precision.
• Client Engagement: Engage proactively with clients through clear communication to confirm booking details, provide timely updates on their plans, and manage any changes effectively.
• Quality Assurance: Implement established workflows and quality standards to ensure all itinerary components are accurately recorded, consistently up to date, and free from discrepancies.
• Team Collaboration: Work collaboratively with internal team members to support seamless daily operations and respond to client inquiries in a professional and efficient manner.

The Must-Haves
• Background: Early Career professional, suited for an entry-level position focused on administrative and client-facing assistance in a coordination-focused environment.
• Experience: No specific years of experience are required. The role supports itinerary organization, scheduling, and documentation for clients.
• Skills: Strong organizational and time-management skills; clear written and verbal communication abilities; high attention to detail and accuracy; comfort working independently in a remote environment; basic computer proficiency and willingness to learn new systems; professional, reliable, and service-oriented demeanor.
• Bonus: Previous experience in itinerary coordination, scheduling, customer service, hospitality, or administrative support is helpful.