Intern

Job Description

About company

FIRST is a leading global brand experience agency that serves a diverse range of clients across various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services.

The agency has garnered significant recognition and numerous accolades, such as being:
• Listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer.
• Named Top Agency of the Year 2024 by Event Marketer.
• Highlighted as a Global Agency of the Year (over 100 Employees) by C&IT.
• Listed among the “200 Top Marketing Agencies” in 2024, 2023, & 2022 by Chief Marketer.

FIRST operates with core values including Ambition, Creativity, Excellence, Integrity, and Teamwork. More information can be found on their website: www.firstagency.com.

Job description, detailed

This is a paid internship program offered by FIRST, targeting undergraduate students (eligible for college credit) or graduate students seeking experience in the events and experiences industry.

Location: Jersey City, NJ. The role is hybrid, requiring a minimum of 3 days in office and 20 hours per week. Applicants must reside in the tri-state area to commute to work.
Targeted Start Date: September 29, 2025.

Role Summary:
The intern will gain valuable experience in a corporate environment, working with a dynamic group of event professionals. The primary responsibility is to represent the FIRST brand as an in-person implant in a Solutions account, providing administrative assistance to a team of Event Technology Managers on a day-to-day basis.

Key Contributions and Responsibilities:
• Provide administrative support to a team of Event Technology Managers.
• Support with database management, ensuring data consistency, accuracy, and generating lists.
• List manipulation to provide relevant registration data, year-on-year statistics, and event analytics.
• Assist with information/data cross-checks for event materials and collateral.
• Monitor email inboxes and respond to inquiries.
• Uploading photos/bios to event apps.
• Assist with the upkeep and updating of the internal training hub.
• Update and distribute internal documents.
• Maintain organization and up-to-dateness of electronic event files and reports.
• Coordination of event collateral such as name badges, tent cards, place cards, departure notices, email confirmations, agenda, and signage as appropriate.
• Participate in and provide on-site registration support at events when needed.
• Flag inefficiencies and propose solutions.
• Strict and accurate adherence to the company’s time tracking policies and systems.
• Demonstrate strong time management and prioritization skills.
• Exhibit excellent attention to detail and organization skills.
• Maintain the company’s standard operating procedures.
• Act as an ambassador for the FIRST brand, embodying its core values of Ambition, Creativity, Excellence, Integrity, and Teamwork.

Qualifications and Requirements:
• Currently enrolled in an accredited college or university pursuing a bachelor’s or master’s degree.
• Experience in an administrative function is a plus, but not required.
• Prior event technology experience is a plus, but not required.
• Working knowledge of Microsoft Office, especially Excel.
• Excellent project management skills, including attention to detail, multi-tasking, prioritization, and meeting strict deadlines.
• A team player with the ability to take direction and execute tasks independently.
• Excellent written and verbal communication skills.
• Ambitious and proactive work style.
• Highly organized with the ability to handle multiple tasks and meet strict deadlines.
• Proactive work style with the ability to work autonomously.
• Strong adaptability to situations and ever-changing demands.
• A calm and flexible approach to handling pressure and stress.
• Ability to build excellent relationships with the team through positive communications.
• Outgoing, comfortable interacting with individuals of all levels, and providing input and guidance as needed.

Compensation:
• Undergraduate students: $20/hourly.
• Graduate students: $25/hourly.

FIRST is an Equal Opportunity Employer committed to diversity, equity, and inclusion, prohibiting discrimination and harassment of any kind. Accommodations for the recruitment process can be requested by contacting recruiting@firstagency.com.