Graduate Employee – Teaching and Learning Center – Office Assistant

Job Description

Graduate Employee – Teaching and Learning Center – Office Assistant

Requisition: 202500397ST

Employee Class: Student Employee

College Work Study Position: No

Department: Teaching & Learning Center (TLC)

Division: Division of Academic Affairs

Hours Per Week: 20 (preferred, but may vary 18-28 hours)

Hiring Rate: $15.00/hr

Preferred Student Classification: Graduate Student

Open Date: 10/13/2025

Nature & Purpose Of Position

The Teaching & Learning Center (TLC) is seeking to hire a Student Office Assistant (SA). This role is crucial for ensuring smooth office operations during regular business hours (Monday-Friday, 8 AM – 5 PM). Student Office Assistants are expected to work collaboratively in a professional manner. The SA will be the first point of contact for visitors, responsible for greeting them with a smile and providing information on TLC programs or directing them to the appropriate resources. Professionalism and adherence to department and institutional policies are paramount. The department is committed to providing consistent training, feedback, and professional development opportunities. This position is ideal for individuals who enjoy helping others and wish to play an important role in the office’s administrative functions.

Minimum 2.5 GPA is required to apply.

Job Duties

The TLC Student Office Assistant will:

• Greet and assist visitors and callers in a friendly, professional manner; answer routine questions about the department and university, or refer individuals to the appropriate resource.
• Maintain cleanliness and organization of shared spaces, including the reception area, conference room, and break room.
• Perform general office tasks such as data entry, photocopying, filing, and creating/distributing documents, forms, and correspondence.
• Assist with updates and content management for the TLC website.
• Manage conference room reservations and scheduling.
• Monitor and organize office supply inventory and program materials.
• Support preparation of materials and presentations for departmental events and meetings.
• Assist with event logistics, including setup, teardown, and onsite support during faculty programs, workshops, and other events.
• Collaborate with staff on special projects and initiatives.
• Provide administrative support for TLC programs, including organizing and filing documents, creating and processing applications, tracking submissions, and assisting in email correspondence.
• Perform other duties as assigned.

Qualifications

Other Requirements for the Position:

• Strong written and verbal communication skills.
• Ability to troubleshoot and resolve issues independently.
• Demonstrated ability to work collaboratively in a team environment.
• Familiarity with university campus operations and services.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Commitment to maintaining confidentiality and handling sensitive information.
• Willingness to learn and adapt (growth mindset).
• Strong attention to detail and accuracy.
• Effective critical thinking and problem-solving skills.
• Proactive attitude with the ability to identify and address issues without being prompted.

International Students: Please visit the following website for more information on employment requirements and eligibility: https://www.shsu.edu/dept/global-engagement/international-students-and-scholars/employment.html

Contact Information

Contact Name & Title: Kaci Moore

Contact Phone: 9362944263

Contact Email: kem107@shsu.edu

Contact Building & Room #: CHSS C002A

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code 51.215.

Annual Security and Fire Safety Report