Graduate Employee-Office of Assessment and Accountability, College of Education–Assistant

Job Description

Graduate Employee – Office of Assessment and Accountability, College of Education–Assistant

Requisition ID: 202500399ST

Employee Class: Student Employee

Department: Office of the Dean – College of Education

Division: Division of Academic Affairs

Hours Per Week: 20

College Work Study Position: No

Nature & Purpose of Position

This Graduate Employee position provides essential administrative and operational support within the Office of Assessment and Accountability in the College of Education (COE). The role involves a variety of tasks crucial for the smooth functioning of the office, focusing on communication, data management, event coordination, and general office administration.

Key Responsibilities:

• Correspondence Management: Support daily management of correspondence, including responding to emails and phone calls in a timely and professional manner.
• Technological Platform Support: Accurately enter information into various technological platforms and provide assistance to students, faculty, and staff with their operations on these systems.
• Data Management and Reporting: Assist the Associate Dean, Director, and other staff members with the collection, analysis, and maintenance of data. Contribute to the creation and distribution of reports and presentations.
• Meeting and Event Coordination: Help with the planning and coordination of various meetings and events, ensuring all logistical aspects are handled efficiently.
• Travel Document Assistance: Assist with gathering and submitting necessary travel documents for staff.
• Phone Operations: Answer multi-line phones, transfer calls, and direct inquiries appropriately.
• Office Administration: Maintain office supply inventory, prepare documents, and assist with various office projects as needed.

Other Requirements & Qualifications:

Candidates for this position must possess a strong set of skills and a professional demeanor. Essential qualifications include:

• Team Environment: Demonstrated ability to work effectively and collaboratively in a team setting.
• Technology Skills: Outstanding proficiency in various technological tools and platforms relevant to office administration and data management.
• Customer Service: Excellent customer service skills, with the ability to interact professionally and courteously with diverse groups including students, faculty, and staff.
• Organizational Skills: Strong organizational skills, capable of managing multiple tasks, prioritizing responsibilities, and maintaining an efficient workspace.
• Communication Skills: Effective verbal and written communication skills for clear and concise interactions.
• Confidentiality: A fundamental understanding of and agreement to maintain strict confidentiality of all student information (academic records, personal details, disciplinary records) accessed during employment. Disclosure to unauthorized persons is strictly prohibited, except as required by law or with explicit written permission.
• Professionalism & Analytical Skills: High level of professionalism, strong analytical capabilities, and a willingness to continuously learn and adapt.

Application Details:

Open Date: 10/15/2025

Contact Name: Casey Brown

Contact Title: [Not provided in source, assume relevant title for hiring]

Contact Phone: 936-294-4287

Contact Email: ccb068@shsu.edu

Contact Building & Room #: TEC 216F

Equal Employment Opportunity Statement:

Sam Houston State University is an Equal Employment Opportunity Employer and a Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University is committed to ensuring equal opportunity in the workforce and complying with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University operates as an “at will” employer; employees with contracts will have additional terms and conditions. Security-sensitive positions at SHSU are subject to background checks in accordance with Education Code 51.215. For more information, please refer to the Annual Security and Fire Safety Report.