General Manager

Job Description

General Manager | Aramark

The Tone:
This is a General Manager role at Aramark. Aramark proudly serves millions of guests every day through food and facilities in 15 countries, united by a purpose to do great things for employees, partners, communities, and the planet. This role is essential for planning, managing, and guiding multiple contracted services for clients, with revenue generation typically ranging from $2-15M+. The General Manager directly impacts operating and financial goals, client objectives, and customer needs by providing operational leadership and excellent service.

The TL;DR
• Role: General Manager
• Pay: $120000–$128000 yearly
• Team: Leads a team, including a management team and staff.
• Mission: Plan, manage, and guide multiple contracted services for a client to meet operating and financial goals, client objectives, and customer needs.

What You’ll Actually Do
• Operational Oversight: Leads a team in providing operational expertise and executing hands-on management of contracted services.
• Client & Community Relations: Manages client and community relationships, continually assessing operations to optimize service and drive satisfaction.
• Team Leadership: Builds, develops, and leads a management team and staff capable of achieving organizational objectives.
• Financial & Strategic Planning: Manages budget in partnership with Finance to optimize financial performance and productivity, while recommending service improvement and growth strategies.
• Regulatory Compliance: Ensures adherence to all local, state, and federal regulations, codes, and Aramark’s operational and safety standards.

The Must-Haves
• Background: Manager-level professional with a Bachelor’s degree highly preferred in Food Service, Hospitality, Facilities, or Business Management.
• Experience: Meaningful experience in the service industry, contract services, or hospitality environment; proven ability leading through other managers; experience creating and managing a department budget, financial controls, and analysis; and experience crafting product sales strategies and implementing operational programs.
• Skills: Focus on client and customer services, entrepreneurship, and building a strong business; savvy interpersonal skills to communicate effectively with clients, senior management, and support staff; comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities.