Entry Level Customer Service Representative – Work From Home

Job Description

Join one of World’s Largest Hotel Call Centers in Arizona for a permanent Work from Home Opportunity!

Job Title: Entry Level Customer Service Representative – Work From Home

Location: Permanent Work from Home. Must live in Phoenix, AZ or surrounding area.

This is a Contract to Hire position, with administrative operations based out of Gilbert, AZ, but the role is fully remote.

About Our Client

Celebrating 75 years of hospitality, our client is an award-winning global network of hotels located in over 100 countries and territories that offers accommodations for all types of travelers.

Job Functions

As an Entry Level Customer Service Representative, your primary responsibilities will include:

• Answering incoming calls from prospective guests and travel agents.
• Assisting with booking new reservations or updating prior requests.
• Handling all general questions or inquiries.

Work From Home Equipment & Requirements

• All necessary equipment for the role is provided by the client.
• You must have reliable High-Speed Internet service.
• The client provides a $50 monthly stipend towards your internet costs.

Compensation

• Base Pay: $17.00 per hour.
• Evening Pay: $18.70 per hour for hours worked after 6:00 PM.
• Performance Incentives: Opportunity to earn an additional $200-$400 per month for consistently hitting goals.

Shift Information

Candidates must be able to work any 8-hour shift, Monday through Sunday, within one of the following shift ranges. Availability to work weekends is mandatory.

• AM Shift: An 8-hour shift scheduled between 4:00 AM – 4:30 PM.
• MID Shift: An 8-hour shift scheduled between 8:30 AM – 8:30 PM.
• PM Shift: An 8-hour shift scheduled between 12:30 PM – Midnight.

Job Type & Application Details

• Job Type: Contract to Hire position.
• Workplace Type: This is a fully remote position.
• Application Deadline: This position is anticipated to close on March 20, 2026.

Benefits (for Eligible Temporary Roles via TEKsystems)

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability coverage
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program (EAP)
• Time Off/Leave (PTO, Vacation or Sick Leave)

About TEKsystems

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.