Customer Financial Services Internship

Job Description

Customer Financial Services (CFS) Internship Program | Simon and Schuster Books

The Tone:
This is an in-person internship at Simon and Schuster Books. As a renowned publisher, Simon and Schuster brings stories and knowledge to readers worldwide. This internship offers a unique opportunity to experience the operational side of a publishing business, specifically within the Customer Financial Services team. Your contributions will be vital in supporting our external customers and clients, ensuring the essential financial processes that underpin our business run smoothly.

The TL;DR
• Role: Internship
• Type: Part-time
• Location: In-person

• Team: Customer Financial Services team, guided by a mentor
• Mission: Support external customers and clients by contributing to essential financial processes that ensure business continuity.
• Tech Stack: MS Excel (Pivot Tables, V-Lookup)

What You’ll Actually Do
• Account Reconciliation: Work with the assigned team to review customer and client accounts for accurate reconciliations and balance collections.
• Project Contribution: Complete various special projects as assigned by the team or your mentor, supporting department initiatives.
• Performance Reporting: Assist the department in preparing and analyzing reports to meet monthly and quarterly financial goals.
• Customer Interaction: Gain firsthand exposure to how the Customer Financial Services team supports and engages with external customers and clients.
• Professional Exploration: Explore the daily activities and responsibilities that characterize “a day in the life” of an entry-level finance professional within our organization.

The Must-Haves
• Background: Entry-Level professional pursuing a degree in Business Management, Finance, or Accounting.
• Experience: Not specified. Demonstrated excellent PC Skills, including proficiency in MS Excel (specifically Pivot Tables and V-Lookup).
• Skills: Well organized with strong time management abilities, and a keen attention to details and accuracy in all tasks.