Business Support Associate – Performance Reporting

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Job Description

Business Support Associate (Reports) | World Food Programme

The Tone:
This is a full-time role at World Food Programme, located in Dhaka, Bangladesh. The World Food Programme is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and building pathways to peace and prosperity through food assistance. This role is crucial for coordinating and controlling a full range of business support services for Operational Information Management and Performance Reporting, ensuring efficient and effective service delivery to support critical humanitarian efforts.

The TL;DR
• Role: Full Time
• Type: Fixed Term
• Location: In-person Bangladesh – Dhaka
• Mission: Coordinate and control business support services for Operational Information Management and Performance Reporting.

What You’ll Actually Do
• Executive Support: Provide dedicated executive assistant support for operational information management (OIM) and performance reporting functions.
• Reporting & Documentation: Prepare, consolidate, and conduct research for comprehensive reports, documentation, correspondence, and briefing notes.
• Process Improvement: Actively seek and utilize feedback to enhance business processes and procedures, particularly those related to WFP corporate performance reporting.
• Information Management: Oversee the maintenance of OIM and reporting records and databases, ensuring information is organized, accessible, and compliant with regulations.
• Service Coordination: Coordinate among the OIM/Reporting team members to ensure consistent and high-quality delivery of support services.

The Must-Haves
• Background: Completion of University Degree (bachelor’s or equivalent) is required.
• Experience: Minimum 6 years of experience in the relative Business Stream with experience in General Administrative work or in any other relevant field.
• Skills: Fluency in spoken and written English and Bangla language. Ability to prepare and consolidate comprehensive reports. Strong organizational skills for maintaining records and databases.
• Bonus: Education in a relevant field is preferable.

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