Associate, Client Service Team

Job Description

Client Service Associate | Guidepoint

The Tone:
This is a full-time role at Guidepoint, located in a hybrid setting with three days in the office required. Guidepoint powers end-to-end research workflows for the world’s best research teams, providing real-time access to expertise and actionable knowledge. This role is central to connecting leading consultancies with the subject-matter experts they need, playing a critical part in delivering a fast, high-quality client experience.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid
• Pay: $60000 yearly
• Team: Client Service team
• Mission: Assess client needs, identify suitable experts, and recruit new experts into Guidepoint’s global network.
• Tech Stack: AI-enabled tools

What You’ll Actually Do
• Expert Recruitment: Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Research & Identification: Independently conduct targeted research across LinkedIn, press releases, company websites, case studies, and other public sources to identify relevant subject-matter experts.
• Expert Vetting: Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for specific client projects and prepare high-quality profiles for client consideration.
• Sourcing Strategy: Define sourcing strategies for each client request based on project scope, urgency, and target expert profile.
• Project Management: Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution.

The Must-Haves
• Background: Bachelor’s degree, with a minimum 3.0 GPA or higher, for December 2026 Graduates (Entry-Level).
• Experience: Previous relevant internship, volunteer, or extracurricular experience.
• Skills: AI fluency and experience using AI-enabled tools thoughtfully and responsibly; ability to conduct targeted research across public sources; strong time management and organizational skills to manage multiple priorities; comfort engaging senior professionals by phone to assess fit; clear and professional verbal and written communication.
• Bonus: Curiosity about emerging technology and a willingness to continue building skills with new tools; ambition and motivation to build client-facing careers in consulting, advisory, investment research, account management, customer success, or sales.