Candidate
Employer
Associate, Client Service – Expert Recruitment
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Job Description
Client Service Associate | Guidepoint
The Tone:
This is a full-time, hybrid role at Guidepoint, requiring three days in the office. Guidepoint is an organization with over 1,600 employees globally, providing real-time access to expertise and actionable knowledge that powers end-to-end research workflows for the world’s best research teams. The Client Service team connects leading consultancies with subject-matter experts, enabling informed business decisions. As an Associate, you will play a central role in delivering a fast, high-quality client experience by understanding research needs and making targeted expert matches.
The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid
• Pay: $60000 yearly
• Team: Client Service team
• Mission: Connect leading consultancies with relevant subject-matter experts quickly and effectively to support informed business decisions.
• Tech Stack: AI-enabled tools
What You’ll Actually Do
• Recruit: Recruit new experts into Guidepoint’s network and engage them for client consultations.
• Research: Independently conduct targeted research across public sources to identify relevant subject-matter experts.
• Vetting: Lead cold outreach, phone-based vetting, and screening conversations with experts to evaluate their fit for client projects.
• Strategize: Define sourcing strategies for each client request based on project scope, urgency, and target expert profile.
• Manage: Manage multiple fast-moving client requests, balancing competing deadlines while maintaining a high standard of execution.
The Must-Haves
• Background: Bachelor’s degree, with minimum 3.0 GPA or higher; Entry-Level career stage.
• Experience: Previous relevant internship, volunteer, or extracurricular experience.
• Skills: AI fluency and experience using AI-enabled tools, ability to use AI-enabled tools thoughtfully and responsibly, strong time management and organizational skills, clear and professional verbal and written communication, strong problem-solving skills.
