Assistant Vice President/Vice President, Middle Office Operations – Middle Office Operations

Job Description

Assistant Vice President/Vice President, Middle Office Operations | Mitsubishi UFJ Financial Group

The Tone:
This is a full-time role at Mitsubishi UFJ Financial Group, located in Taiwan. MUFG is one of the world’s leading financial groups, striving to make a difference for every client, organization, and community it serves. This role is critical as it leads the Front Middle function, supporting business growth while ensuring strong governance, operational excellence, and regulatory compliance. The position is at the forefront of building a scalable and resilient operating model for the organization.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Taiwan (Taipei), Taiwan – Taipei, Taipei

• Mission: Lead the Front Middle function to support business growth, ensure strong governance, operational excellence, and regulatory compliance within a scalable operating model.

What You’ll Actually Do
• Team Leadership: Lead, develop, and mentor the Front Middle team by establishing clear roles, service standards, and escalation procedures to ensure operational excellence and resilience.
• Client Service & Data Management: Oversee client service and data management activities for global corporate customers, ensuring accurate client data maintenance and high service delivery standards.
• Risk and Compliance: Foster a strong risk and control culture by ensuring compliance with internal policies and regulatory requirements, serving as the key escalation point for complex operational issues.
• Client Onboarding and KYC: Coordinate client onboarding, account opening, and KYC activities, including reviews, remediation, and regulatory requirements, ensuring timely completion and adherence to service levels.
• Process Optimization: Drive workflow optimization, automation, data quality governance, and continuous improvement initiatives to enhance efficiency, scalability, and operational performance.

The Must-Haves
• Background: Bachelor’s degree in Business, Financial Management or related discipline with proven expertise in corporate banking support functions and a strong understanding of banking operations, processes, and industry best practices.
• Experience: At least 10 years of relevant work experience in the banking sector, including solid experience in leading corporate support functions. 5 years of managerial experience is preferred.
• Skills: Strong and effective stakeholder management skills, self-initiating abilities in identifying productivity improvements, process streamlining, and standardization opportunities, excellent interpersonal and communication skills, and proficiency in English.
• Bonus: Experience in relationship management is highly preferred.