AR/B2B Collections Specialist

Job Description

AR and B2B Collections Specialist | LaSalle Network

The Tone:
This is a contract role at a leading production company, located in Wheeling, IL. This organization contributes to the production industry, and this role directly supports its financial stability. As an AR/B2B Collections Specialist, you will be instrumental in maintaining a steady cash flow and ensuring efficient financial operations for the company. Your expertise will strengthen the accounting team’s performance and contribute significantly to overall financial health.

The TL;DR
• Role: Contract / Early Career Professional
• Type: Long-term contract opportunity
• Location: In-person, Wheeling, IL (This role requires fully onsite presence)
• Pay: $25–$28 hourly
• Team: This role contributes to a high-performing accounting team within the company.
• Mission: This specialist will be responsible for maintaining the company’s cash flow by managing B2B collections and supporting overall financial operations.

What You’ll Actually Do
• Collections Oversight: Oversee B2B collections by actively monitoring aging reports, identifying overdue accounts, and prioritizing collection efforts to ensure timely payments from business clients.
• Customer Outreach: Proactively contact customers via phone and email to discuss outstanding balances, understand payment challenges, and facilitate resolutions for timely remittance.
• Discrepancy Resolution: Thoroughly investigate and resolve invoice discrepancies, working to identify root causes and collaborating with internal teams to correct billing errors or service issues that affect payment.
• Activity Documentation: Meticulously document all collection activities and account updates within the system, ensuring accurate and up-to-date records of communications and payment arrangements.
• Team Collaboration: Collaborate closely with both the accounting and sales teams to align on customer payment statuses, address any sales-related issues impacting collections, and contribute to overall financial reporting and AR reconciliation efforts.

The Must-Haves
• Background: Professionals with 1-3 years of dedicated experience in Accounts Receivable and Business-to-Business collections are sought for this role. This foundation ensures a practical understanding of collections processes and client relationship management.
• Experience: A minimum of 1 to 3 years of direct experience specifically as an AR/B2B Collections Specialist is required. This includes prior work in monitoring aging reports, customer outreach, and resolving invoice discrepancies.
• Skills: Candidates must possess strong organizational capabilities to manage multiple accounts effectively and robust problem-solving skills to navigate complex financial issues. Excellent written and verbal communication is essential for professional client interactions and internal team collaboration. The ability to confidently manage client relationships while maintaining professionalism is also key.
• Bonus: Prior experience working in environments that demand adaptability and efficiency, where tasks may evolve quickly, is a valuable asset.