Administrative Assistant

Job Description

About the Job: Administrative Assistant (CarMax)

Location: 7118 – Laurel – 8800 Freestate Dr, Laurel, Maryland, 20723

CarMax is seeking a detail-oriented and customer-focused individual to join their team as an Administrative Assistant. This role is crucial in ensuring an iconic customer experience by providing essential administrative support across all store departments. You will guide customers through paperwork, manage office functions, and contribute to the smooth operation of the business office, upholding CarMax’s commitment to honesty and transparency.

What You Will Do – Essential Responsibilities

• Complete administrative tasks to support all store departments.
• Provide customer service by greeting customers and guiding them through paperwork.
• Communicate effectively with customers and business partners.
• Maintain coverage at the information desk and answer a multi-line phone system.

Learn and Succeed as Part of a Team

This is a high-energy office environment where you will work collaboratively to handle a wide range of customer interactions and ensure seamless operations. Responsibilities will include opening and closing the business office, completing financial transactions, and processing various types of paperwork, all requiring a high level of attention to detail. You will be an integral part of a team dedicated to prioritizing the customer experience and continuously learning together.

Qualifications And Requirements

• Customer service experience.
• Ability to thrive in a fast-paced office environment.
• Good listening skills and a strong customer focus.
• Strong written and verbal communication skills.
• Basic computer skills, including word processing and spreadsheets.

Compensation

The hourly rate for this position is $17.40 – $35.20.

Benefits

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time:

Associates That Are Considered Full-time Hourly Or Commission/incentive Eligible:

• Opportunity to earn up to 48 hours of sick time per year, accrued on a per pay period basis.
• Between 80 hours and 200 hours per year of vacation time after a 90-day waiting period, depending on years of continuous service with the Company.
• 8 hours of pay for each of a total of 6 paid scheduled holidays per year, plus 1 floating holiday.
• If working on a scheduled holiday due to business need, eligible for Holiday Premium Pay.

Associates considered full-time salaried:

• Entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc., subject to manager approval.

For more details about benefits, please visit the CarMax Benefits website.

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped CarMax become the nation’s largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, CarMax helps every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For®.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Upon an applicant’s request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.