Management Trainee – New Graduate Rotational Program

Job Description

Management Trainee | Carrier Enterprise

The Tone:
This is a full-time or part-time Management Trainee rotational program at Carrier Enterprise, with opportunities across its 200+ locations throughout 28 states, Puerto Rico, the Caribbean, Latin America, Mexico and Canada, requiring relocation upon program completion. Carrier Enterprise, a subsidiary of Watsco, Inc., is a world-leading HVAC/R distribution company with over 2,000 employees, distributing industry-leading equipment and aftermarket parts. This program is designed to develop entry-level qualified candidates into successful professionals, equipping them with the tools and skills to provide the highest level of customer service across diverse organizational functions within the HVAC/R industry. Carrier Enterprise aims to achieve differentiation through relentless pursuit of service excellence, with a people-first culture committed to investing in its associates.

The TL;DR
• Role: Management Trainee Rotational Program
• Type: Full-time, Part-time
• Location: In-person, various US/International locations (relocation upon program completion)

• Mission: To equip entry-level candidates with the foundational tools and skills needed to successfully provide best-in-class customer service across multiple facets of the organization.

What You’ll Actually Do
• Orientation: Understand Carrier Enterprise’s mission, vision, values, and culture.
• Knowledge Development: Develop product and sales knowledge, sales techniques, and marketing strategies.
• Sales Functions: Gain hands-on experience through residential, commercial, wholesale, and branch sales functions.
• Operational Exposure: Learn and participate in distribution and warehouse operations.
• Customer Service: Master the creation and delivery of a great customer experience.

The Must-Haves
• Background: Entry-level, requiring graduation within two years of obtaining a bachelor’s degree from an accredited four-year institution.
• Experience: No specific prior years required; willingness to travel during the training period and ability to relocate upon program completion are essential.
• Skills: Excellent interpersonal and communication skills, creativity, self-motivation, tenacity, ambition, enthusiasm, and the ability to work in changing environments and manage complexity.
• Bonus: Strong interest in customer service, distribution operations, supply chain operations, store operations, or commercial engineering is a plus; internship experience in any of these areas is also beneficial.