Associate, Account Management 1

Job Description

Specialist, Client Operations I | BNY

The Tone:
This is a full-time role at BNY, located in Berwyn, Pennsylvania, joining the Managed Account Solutions team. At BNY, a leading global financial services company influencing nearly 20% of the world’s investible assets, the culture fosters employee growth and success, enabling the company to operate more effectively. Every day, teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide. This role contributes to powering the future of finance by ensuring the precise establishment and maintenance of client accounts, a critical function within a company recognized as a top destination for innovators where bold ideas meet advanced technology and exceptional talent.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person, Berwyn, PA

• Team: Managed Account Solutions team
• Mission: Establish and maintain client accounts accurately to ensure all trading adheres to client and sponsor guidelines.
• Tech Stack: Microsoft Office, proprietary systems

What You’ll Actually Do
• Account Establishment: Establish new client accounts and process all account maintenance items in accordance with service level agreements.
• Workflow Management: Manage multiple workflow queues throughout the day to ensure accounts are traded within client and sponsor guidelines.
• Quality Control: Conduct thorough quality control checks on new accounts and account maintenance transactions to ensure accuracy before trading commences.
• Issue Resolution: Communicate frequently with custodians, banks, and brokers to expedite and resolve any issues that may arise.

The Must-Haves
• Background: Candidates should possess a Bachelor’s degree or an equivalent combination of education and experience, demonstrating a foundational understanding pertinent to financial operations. This role is suited for individuals at an early career stage.
• Experience: A total of 0 to 5 years of relevant work experience is preferred, indicating suitability for recent graduates or those with limited professional experience in financial services or operations.
• Skills:
* Analytical Acumen: Demonstrated analytical, research, and problem-solving skills are essential, coupled with exceptional attention to detail to ensure accuracy in all tasks.
* Organizational Proficiency: Strong organizational skills are required, with a proven ability to prioritize and manage multiple tasks effectively within a deadline-oriented environment.
* Initiative: The ability to operate as a self-starter, taking initiative and working independently.
* Communication: Excellent verbal and written communication skills are necessary for clear and effective interaction with both internal teams and external parties, including custodians, banks, and brokers.
* Technical Aptitude: Proficiency with Microsoft Office suite is expected, alongside the capacity to quickly learn and adapt to proprietary systems.