Project Intern

Job Description

Product Management Project Intern (TikTok Shop- Operations) – 2026 Start (BS/MS) | TikTok

The Tone:
This is an internship at TikTok, likely located in Los Angeles, CA, focusing on its growing e-commerce platform. TikTok is a leading destination for short-form mobile video and aims to be the top commerce channel for merchants, creators, and affiliates. This role is crucial for bridging the gap between operational processes and product development within TikTok Shop US, directly impacting the quality and user experience of the e-commerce platform.

The TL;DR
• Role: Internship
• Type: Temporary
• Location: In-person, Los Angeles, CA
• Pay: $23.75 hourly
• Team: TikTok Shop US Operations team
• Mission: Optimize product experience and operational processes for TikTok’s e-commerce platform by acting as a bridge between operations and product teams.

What You’ll Actually Do
• Bridge Operations and Product: Act as a liaison between Operations and Product teams to identify workflow gaps and optimize product experience.
• Data Analysis: Analyze operational data to uncover insights, diagnose product issues, and inform data-driven decisions.
• Product Refinement: Collaborate with the product team to refine product requirements, improve user journeys, and design scalable product solutions.
• Prioritization Support: Participate in prioritization discussions by consolidating feedback from operations, users, and cross-functional stakeholders.
• Cross-Team Communication: Support cross-team communication across regions and time zones to ensure smooth product development, testing, launch, and optimization.

The Must-Haves
• Background: Currently pursuing an Undergraduate or Master’s degree in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields. This is an entry-level internship requiring a minimum 3-month commitment.
• Experience: Demonstrated capability in logical thinking and data analytics for problem-solving; proven communication, organization, and project execution skills; ability to proactively drive tasks independently and collaborate with cross-regional teams.
• Skills: Data analysis, logical thinking, communication, organization, project execution, cross-regional team collaboration, Chinese language fluency, English language fluency.
• Bonus: Experience in product operations, product management, data analysis, ads/search/recommendation systems, or related internships/projects.