Team Manager

Job Description

General Manager | Panera Bread

The Tone:
This is a full-time leadership role at Panera Bread. Panera builds a beloved brand known for its bakery-cafe experience, where leaders are celebrated for developing their teams and creating a welcoming culture. This role is crucial for ensuring exceptional guest experiences and fostering a supportive environment for team members, making a real impact on daily operations.

The TL;DR
• Role: Full Time
• Type: Full-time with flexible hours, including nights and weekends
• Location: In-person

• Team: Part of the bakery-cafe’s leadership team
• Mission: Ensure every guest is delighted by the food, service, and staff, while developing a high-performing team.

What You’ll Actually Do
• Guest Satisfaction: Make sure every guest is delighted by the quality of our food, service, and staff.
• Relationship Building: Build engaging relationships that lead to long-term, loyal guests for the bakery-cafe.
• Team Leadership: Lead, manage, and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience.
• Talent Acquisition: Participate in the interviewing and selection process for new team members.
• Safety & Culture: Train the team in food safety standards, ensure they are maintained, and help build a culture of warmth, belonging, growth, and trust.

The Must-Haves
• Background: Manager career level with core domain knowledge in restaurant operations and leadership.
• Experience: Proven ability to lead shifts while directing, motivating, coaching, and developing others in a dynamic environment.
• Skills: ServSafe certification (or ability to achieve certification), strong communication skills, and the ability to inspire and motivate teams.
• Bonus: 1+ years of restaurant management experience preferred.