Billing Manager

Job Description

Billing Manager | Sullivan Law Offices

The Tone:
This is a full-time role at Sullivan Law Offices, located in Tyler, TX. The firm is a values-driven law firm dedicated to providing trusted legal counsel across diverse practice areas for entrepreneurs, businesses, families, and individuals. This role is critical for ensuring the accuracy and timeliness of all billing operations, directly supporting the firm’s financial health and client relationships. The Billing Manager empowers the firm to navigate complex financial matters with clarity and precision, fostering a collaborative work environment.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Tyler, TX
• Pay: $65000–$90000 yearly
• Team: Reports to leadership and collaborates with attorneys, staff, and client services teams.
• Mission: This person owns the end-to-end billing process to ensure financial accuracy, optimize revenue, and maintain client billing clarity.
• Tech Stack: Clio

What You’ll Actually Do
• Own end-to-end billing operations, including pre-bill review, invoice generation, and ensuring overall billing accuracy.
• Partner with attorneys and paralegals to ensure timely and accurate time entry that aligns with firm billing standards.
• Manage client retainer tracking, monitor replenishment needs, and coordinate trust account activities.
• Oversee accounts receivable, produce aging reports, and implement proactive collections processes to optimize cash flow.
• Produce comprehensive monthly reports on utilization, realization, collections, and work-in-progress trends for leadership.

The Must-Haves
• Background: Associate or bachelor’s degree in accounting, finance, business, or a related field, or equivalent work experience, coupled with prior experience managing billing operations for a law firm.
• Experience: Demonstrated expertise in the billing process and invoicing, with the ability to manage end-to-end billing in a professional services or legal environment, including hands-on experience with Clio and its billing system for data accuracy and workflow improvement.
• Skills: Strong analytical abilities to interpret financial data, generate reports, and identify trends; excellent attention to detail, organizational skills, and the ability to manage multiple deadlines; clear, professional communication skills for effective collaboration with attorneys, staff, and clients; and knowledge of revenue cycle management principles, including accounts receivable and cash flow optimization.